| Location | Boston, MA |
| Salary | $50 - $62 per hour (W-2), up to 1880 hours per year |
| Commitment | Contract |
| Role | Enterprise Applications |
| Remote | 🏢🌴Hybrid |
| First listed | In the last 7 months |
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Job Description
At the Technology Innovation Department (TID), our mission is to apply modern principles of research, design, and technology to make our transit system easy for all riders to use. Effective and equitable public transit is essential to the social, economic, and environmental progress of Greater Boston.
The MBTA Technology Innovation team is working to transform how people get around the Boston area.
We are a team of designers, engineers, product and content specialists charged with bringing novel ideas, modern standards and a user-centered approach to technology at the T. As the MBTA works to reinvent itself, we have a rare opportunity to craft the future of transportation for Boston and communities all around Eastern Massachusetts, as well as pioneer innovations for other transit agencies around the country.
Do you want to improve the daily transportation experience for 4.7 million people in the Boston region? Ready for the challenge? Then read on.
The Application Support Specialist will provide end-user support for internal systems and applications. This position will analyze end-user support requests in order to identify problems, troubleshoot issues, resolve problems, and answer end-user questions.
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