Job Overview:

As the Field Operations Coordinator, you will play a crucial role in supporting the overall operational efficiency of our organization. Reporting directly to the Regional Operations Manager, you will be responsible for coordinating field crew logistics, scheduling, crew planning, and providing essential assistance in various operational tasks, including subcontractor coordination. This role requires excellent organizational and communication skills, as well as the ability to collaborate with multiple departments.

Key Responsibilities:

• Field Crew Logistics and Scheduling:
• Coordinate and schedule field crew activities to ensure optimal efficiency.
• Monitor and adjust schedules as needed based on project requirements and operational priorities.

Customer Interaction:

• Field customer inquiries and prioritize customer needs.
• Report customer escalations to the Operations Manager for resolution.
• Crew Planning and Support:
• Assist in planning and organizing field crew resources to meet project demands.
• Provide support to field crews by addressing their needs and concerns.
• Forecasting:
• Collaborate with the Operations Manager to contribute to weekly and monthly forecasting activities.
• Analyze data and trends to provide insights for operational planning.
• Inventory Management:
• Assist in managing inventory levels to meet project and organizational requirements.
• Work closely with the Operations Manager to implement effective inventory control measures.
• Subcontractor Coordination:
• Coordinate and manage schedules in collaboration with subcontractors.
• Promptly report any issues or challenges encountered to the Operations Manager for resolution.
• Cross-Departmental Collaboration:
• Collaborate with various departments, including design, supply chain, customer service, and permitting, to ensure seamless operational processes.
• Software Task Management:
• Assist the Operations Manager in daily task management to ensure operational goals are met.
• Provide regular updates on task progress and address any issues that may arise.
• In-Person Position:
• Work in-person at the warehouse five days a week, reporting directly to the Regional Operations Manager.
• Field Support:
• May be required to drive a company vehicle to transport supplies to field crews as needed.
• May occasionally assist Heat Pump, Trenching, and Drilling crews in the field.

Qualifications:

• Previous experience in operations or logistics roles.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite and other relevant software.
• Valid driver's license (if required to drive company vehicles).

If you are a motivated and detail-oriented professional with a passion for operational excellence, including subcontractor coordination, we invite you to apply for this challenging and rewarding position. Join our dynamic team and contribute to the success of our operations.

Benefits/Perks:

• Health/Dental/Vision insurance
• 401k plan
• Stock/Equity options
• Paid Sick and Vacation time (PTO)
• 40-hour workweek, overtime available
• Training support including on-the-job and virtual/online-based courses

You’ll love working at Dandelion because:

We’re solving the world’s hardest problems. You’ll have the opportunity to pioneer renewable heating and cooling from the ground-up (literally). There’s no established playbook for fighting climate change, so your work will be messy, challenging, and build a better, cleaner world.

We’re good people. It sounds simple, and it is. We are passionate, vision-driven, low-ego, and treat one another with kindness and respect. We challenge ideas here, not people.

We hold each other accountable. We celebrate our wins and learn from our losses. We’re honest, realistic, and transparent across all areas of the business, every day -- not just at our monthly all-hands meeting.

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Since spinning out of Google X in 2017, Dandelion Energy has been an energy innovation company working to electrify home heating. We create and install geothermal heat pumps to replace fossil-fueled furnaces and boilers. We’ve grown into an organization of over 100 employees and have become the largest residential geothermal heat pump installation company in the United States. Our carbon impact to date is the equivalent to taking over 25,000 cars off the road... and that impact is accelerating with our growth!

Our cross-disciplinary team consists of experts in geothermal, drilling, heat pump software engineering, HVAC installation, solar and solar financing, behavioral economics, and high-growth operations amongst other backgrounds. With the potential to catalyze and scale a widespread transition to sustainable and affordable heating and cooling, our work is both complex yet rewarding. We are working to create a wholesale shift in how people heat and cool their homes — join us!