Zoox is marching toward the commercialization of our ride-hail service and laying the foundation to scale our fleet operations dramatically. We need a highly capable, forward-thinking, and tenacious program manager to lead the change management initiatives that will prepare our operations to run efficiently at scale while maintaining the quality of our rider experience. This high-impact role is tasked with solving our most complicated operational challenges and shaping the future of how our fleet operates.

We seek a highly skilled and detail-oriented Senior Program Manager, Change Management to lead the planning and execution of operational changes within our fleet operations. This role ensures that all updates—process changes, software releases, or operational adjustments—are seamlessly implemented across the organization. The successful candidate will coordinate cross-functional efforts to ensure that frontline teams successfully document, test, validate, and adopt operational procedures.