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Operations Lead, Amsterdam

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Job Description

About us:


Upway is a fast growing startup building the largest marketplace for refurbished e-bikes globally. We have refurbished over 50,000 e-bikes in just three years and are growing fast! Upway's mission is to make e-mobility accessible to a wide range of people. Our goal is to build the largest and highest quality e-bike range by sourcing and reconditioning the best e-bikes.


The Netherlands is a strategic key market, and to support our growth we are looking for an Operations Lead. The Operations team’s role is to create the largest and highest-quality e-bike offering for Upway shoppers, by sourcing the best e-bikes, refurbishing them and delivering them to their new owner in a seamless customer experience.


The Operations Lead of Amsterdam, will be responsible for owning the operational flow of our 7000m2 UpCenter in Zuid-Oost, and grow it to a 200 FTE team. This includes managing all the teams in our UpCenter, including middle management, setting the priorities for the teams, managing the UpCentrer P&L and operational targets, building processes to optimize operations, analyzing data to understand and bridge gaps, and working closely with the rest of the company to provide best in class experiences to customers.


If you thrive in a fast-paced, entrepreneurial D2C environment and are ready to scale our operations, we want you to be part of our exciting growth journey!

Hub adress, next to Tesla (Keienbergweg 20, 1101 GB)

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