An Operations Administrator (m/f/x) will support the UK-wide roll out of electric charging points. This role is a full-time role and there will be a requirement to attend our London office on occasion. You’ll be providing vital administrative support to the Operations team and helping facilitate the day-to-day running of our network. You’ll need to be able to build good relationships with third-party contractors as well as our own in-house team. You should be able to work independently and be confident managing a varying workload. You’ll need good IT skills and to be confident in all Microsoft office applications. Your excellent organisational skills will be pivotal to being successful in this role.

Responsibilities:

• Scheduling maintenance activities for in-house staff and contractors
• Ensuring completed work is logged on the system in a timely manner
• Develop and maintain relationships with local councils and third-party contractors
• Analyse and identify trends in availability data and feed this back to the relevant team
• Assisting the wider operations team with administrative tasks when required
• Ensure Service Engineer’s trainings are up to date and schedule travel and accommodation for them as required

• Monitoring and closing customer service tickets within the set SLAs Skills:

• Excellent organisation skills and great attention to detail
• Proficient in MS Office and has good general IT skills
• Can develop good working relationships through their communication skills
• Flexible approach to a varying workload
• A hard worker who’s comfortable working independently but also as part of a team
• Feels comfortable reporting to various levels of management including senior management

• Good report-writing skills Qualifications:

• Previous administrative experience
• Educated to A levels/BTEC- preferred but not essential
• GCSE English and maths at grade C or above

• Previous experience in the Electric Vehicle/ renewables sector would be an advantage but not essential This is an opportunity to play a pivotal role in the E-Mobility transition by scaling a well-established and uniquely placed business in the sector. ubitricity offer the opportunity to work in an agile, forward-thinking start-up backed by leading global energy and automotive companies.

  Benefits of working at ubitricity

• 25 holiday days (plus public holidays)
• Hybrid Working
• Opportunities for trips to Berlin head office
• A choice of: Healthcare Insurance with Comprehensive level of cover, Employer Pension Monthly top up, car salary sacrifice Scheme.
• Free coffee and healthy snacks in office

• Social company events Your application
  Don't be afraid to apply if you don't fit absolutely all of the criteria, at ubitricity we value training and learning opportunities and some things can be learnt on the job. We look forward to receiving your cv, potential start dates & salary expectations.

  Statement on diversity
  We take pride in being a diverse organisation with a strong diversity and inclusion culture. We believe that everyone is different, and that difference brings value. Inclusion and inclusive behaviours are at the heart of effective collaboration, be it with team members, colleagues in other parts of our company, or with our customers. Every voice is heard.