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Service Quality Analytics Internship - Leeds, UK

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Job Description

Location: Leeds

Start date: March 2024

Duration: 6 months

Period: Fulltime (40 hours a week)

Supports the Service Quality team by producing both top-down analyses on Technical trends in Service, and supporting other initiatives that further the Service Quality team’s work. This may include investigative analysis, building reports, and creating tools for stakeholders.

The Service Quality Intern is also responsible for supporting in the communication of the outcome of these analyses, with providing clear and easily digestible visuals to support the next steps determined from the analyses.

Individuals must be creative, proactive, organized, flexible, results-oriented, and have a passion for using data to identify and solve real business problems. This role works very closely with all Service Quality Regional Leads, whose expertise lies in hands on assessment and understanding of the real functioning of Service Centers and the Service organization.

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