Company Description

Swiftly is on a mission to help cities move more efficiently. We are the leading transit data platform for agencies to share real-time passenger information, manage day-to-day operations, and improve service performance. Today, over 180 transit agencies in 12 countries – including LA Metro, MARTA, SEPTA, and MBTA – rely on Swiftly to improve on-time performance by up to 40% and increase passenger information accuracy by up to 50%. The result is better service reliability, increased ridership, and more efficient transit operations.

Even though Swiftly's HQ office is located in San Francisco, CA, we are open to candidates in most locations across the U.S. as well as Ontario and British Columbia, Canada. At this time we are unable to provide Visa sponsorship.

Product at Swiftly

The Product team at Swiftly cherishes the delicate balance between delivering customer value, growing a sustainable business, and finding inspiration in technical constraints. We listen carefully and empathize with customers and end users to understand their pain points and craft smart and lovely solutions that scale. We help everyone at the company understand why features and products are important, so that our designers and developers are equipped to solve root problems, our customer success team can help our customers thrive, and our growth teams can connect our work to a compelling narrative grounded in the user's needs and customer impact. We believe in giving product teams hard problems to solve and empowering the team to solve them in creative ways.

While our customers are transit agencies, we never lose sight of the fact that our users and those they serve — transit riders — are human. We are meticulous about every transition and user flow to ensure that our products are intuitive, valuable, and engaging.

About the Role

Swiftly is looking for a Senior Product Manager experienced with data-centric web products to bring lovable and real-world-impacting products to transportation agencies and transit riders. You will focus on platform initiatives that help Swiftly reach new markets and multiply the value of all our products; areas like identity and access management, APIs and MCPs, localization, as well as our internal product operations.