| Location | Philippines |
| Commitment | Full-Time |
| Role | Operations, Customer Service |
| Remote | 🏢🌴Hybrid |
| First listed | In the last 6 months |
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Job Description
Do you want to change the world? We do, too.
SunPower is changing the way our world is powered every day with a passionate and driven team in North America and the Philippines. SunPower provides world-class solar solutions to residential customers across the U.S. with a commitment to a superior customer experience. We welcome forward thinkers, freedom chasers and all those demanding better, cleaner energy to join us.
SUMMARY OF ROLE
SunPower is seeking a Customer Service Representative and will be responsible for championing and supporting SunPower customers and partners throughout the solar post-installation and ownership process. At its core, the CSR must be able to build relationships and provide personalized experiences tailored to customer’s needs, answer questions, provide recommendations and insights, troubleshoot problems, resolve issues in a timely and efficient manner, and communicate with customers frequently. The position is also expected to possess the curiosity and growth mindset to learn and be well-informed about all aspects of solar energy, including latest trends and technologies, financing options, and government regulations.
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