Location | Houston, TX |
Commitment | Full-time |
Role | Billing |
Remote | 🏢Onsite only |
First listed | In the last 3 months |
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Job Description
Brief Description of Sunnova
Sunnova (NYSE: NOVA) is revolutionizing the energy industry as a leading Energy as a Service (EaaS) provider of solar, battery storage, EV charging, and other energy solutions with customers spanning the U.S. and its territories. Founded in 2012, our goal is to provide homeowners, businesses, and communities with a better energy service at a better price – making clean, renewable energy more accessible, reliable, and affordable.
At Sunnova, we believe that our success comes from the diversity and creativity of our people. Our team is made up of forward-thinkers who are passionate about changing the energy industry for the better, and we're looking for like-minded individuals to join us. We encourage our people to push beyond traditional limits and explore new horizons – because only then can we truly transform the world for the better.
If you're excited about being a part of the fastest-growing segment of the energy industry, we want you on our team!
The Revenue Management Specialist Position
Sunnova Energy is searching for a Revenue Management Specialist (RMS) to ensure that our customers receive accurate, timely, and informative bills, and drive the team’s efficiency and accuracy. In addition to standard RM tasks and functions, this team is responsible for executing billing, payment processing, updating payment results, resolving customer questions or problems, assisting in collection activities, and resolving billing exceptions/cases.
RM Specialist will be a primary point of contact for our team. This position requires excellent communication, strong analytical skills, leadership skills, sound judgment, and an ability to learn the intricacies of utility-billing. This position will need to take initiative developing relationships with other departments to find information for customer questions, following up when necessary; and overall creating a positive relationship with the customer.
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