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Tele-Collection Agent

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Job Description

Job location: Lilongwe - Malawi


About the role: Tele collection Agent will work closely with the various stakeholders including; The risk management, sales team and Regional collections managers to serve existing customers who have stopped/delayed making daily/monthly installments for the units they have purchased on Pay as you go(PAYG) basis by providing proper, efficient and timely service as per agreed SLA, and contribute to realization of company’s goals by reducing number of disabled customers and enhance company’s portfolio quality.

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