| Location | Sierra Leone |
| Commitment | Fixed Term Contract |
| Role | Operations |
| Remote | See job post for details |
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Job Description
Job Location: Sierra Leone
About the role: Sun King is looking for an installer and service technician to handle solar inverter installations, maintenance, and repairs and improve product performance and services. Build installations to set levels effectively in compliance with best practices, ensuring installation efficiency can be met within a safe, well-presented facility. Address technical issues affecting product performance and maintain electrical and mechanical services through planned preventive maintenance.
This role will be a key point of contact for the sales team, cross-functional departments, and customers regarding after-sales and service queries. This role will work closely with all internal stakeholders and key customer-side stakeholders to address service queries, foster strong relationships with both internal and external customers, and deliver best-in-class customer satisfaction.
You will have the opportunity to work cross-functionally to find solutions for our customers, including product replacement requests, warranty claims, troubleshooting, logistics, and service training. If you are an excellent communicator obsessed with customer satisfaction, this role is for you!
Sun King number of job openings over time by month
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