WE ARE SKYTREE

Skytree enables a transition to a world with cleaner Air for everyone. We do this by developing and deploying smart technology that captures atmospheric carbon dioxide, enabling its use or storage to combat climate change and aid society and businesses around the world.

Born out of the European Space Agency (ESA), we are a global team of highly talented scientists, engineers and business professionals, supported by an experienced management team. Our working culture is based on a dynamic and smart approach to business with an open and understanding attitude to others and a desire to expand the boundaries of what is possible.

As we enter a new phase of growth, we are looking for a driven Field Services Technician- NL, to continue this journey with us.

Take a moment to read more about our values and life at Skytree on our Careers Page.

Ready to make your mark on the world of CO2? Then read on!

THE ROLE

As Field Services Technician- NL, you will be tasked with ensuring Skytree’s products (Direct Air Capture Machines) are supported and maintained effectively and efficiently on a national and international scale through our Uptime Assurance SLA’s and a network of internal technicians and external services support companies. This is an exciting and challenging role where you will be based in the Netherlands and will be responsible for providing technical support, maintenance, and troubleshooting services on-site, directly at the location of our equipment across Europe, as well as providing support and guidance to customer technical teams.

Customer satisfaction and delight will be at the forefront of everything you do as well as maintaining high excellence standards. Overall, you will be responsible for executing maintenance, repairs and support activities to achieve uptime assurance to our customers.This role sits within the Field Operations team and will report into the Field Service Manager- EU.

YOU’LL MAKE AN IMPACT BY

• Assembly & Commissioning: Support the setup, assembly, and commissioning of new DAC machines at customer sites to ensure optimal performance.
• Maintenance and repairs: Inspect, clean, service and troubleshoot DAC machines, addressing leaks, wear, and component replacements on-site.
• Customer Support: Provide remote and on-site technical assistance, resolve issues, and guide customers on machine maintenance and operation.
• Documentation: Maintain accurate records of maintenance, repairs, and troubleshooting in service reports.
• Safety & Compliance: Follow safety regulations, use PPE, ensure QHSE compliance, conduct audits, and report incidents.