The Opportunity

As a Backlog Manager on Sitetracker’s Customer Experience Team, you’ll play a key role in delivering features that truly matter to our customers. You’ll take ownership of the Salesforce delivery backlog, ensuring what we build directly supports business priorities and provides meaningful outcomes.

You’ll work closely with product owners, developers, and stakeholders to translate customer needs into clear, actionable, and well-prioritised work, keeping the team focused on what matters most. You’ll bring structure to complexity, clarity to priorities, and a strong sense of ownership to our backlog management process. A solid understanding of Salesforce, agile delivery, and customer-focused product thinking will set you up for success.

Suppose you enjoy bringing order to chaos, collaborating across teams, and ensuring nothing slips through the cracks. In that case, this role offers an excellent opportunity to make an impact and grow your product operations skills.

What You’ll Do:

As a Backlog Manager, you’ll be the link between customer priorities and our Salesforce delivery roadmap, making sure we’re always focused on delivering high-impact work. You’ll own and manage the delivery backlog, partnering with product owners and delivery teams to define, scope, and prioritise work that supports strategic goals. You’ll refine backlog items to ensure they’re clear, feasible, and valuable, removing ambiguity before development begins. You’ll navigate competing priorities while maintaining transparency on what’s coming next and why. With your strong understanding of Salesforce and agile principles, you’ll keep work moving smoothly and outcomes measurable. Above all, you’ll continuously improve backlog processes to help teams stay aligned, focused, and able to deliver value faster and more effectively.