| Location | Leiden, Noord-Holland, Netherlands |
| Years of Experience | 5+ years of experience |
| Remote | 🏢Onsite only |
| First listed | In the last 13 months |
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Job Description
Hi, we are Samotics! With our unique, AI-driven solution, we help many of the world's largest industrial companies reduce energy waste, prevent unplanned downtime, and avoid water pollution events. Join us in our mission to make industrial companies more sustainable.
We’re looking for a passionate Electrical Installation Specialist. Do you thrive on solving complex installation challenges and ensuring high service standards for customers? Are you ready to make a real impact by supporting the installation of cutting-edge technology in industrial environments? If so, keep reading!
About the team 👋
As our Electrical Installation Support Specialist you will play a crucial role in onboarding new customers and helping us maintain our high service standards towards our customers. You will guide our customers through the installation of the SAM4 hardware in their motor control cabinets. The SAM4 hardware consists of a data acquisition device, gateway, switch, and current and voltage transformers. You will help our customers make detailed installation plans, provide remote support during installation, and help troubleshoot issues that arise.
Your challenge 🎯
- Make detailed installation plans for SAM4 hardware in customers’ motor control cabinets, based on technical drawings
- Manage installations through our internal tooling
- Provide live remote support during installations
- Regular travel to high priority customers to provide on site support
- Troubleshoot and solve issues that arise during installation
- Process incoming alerts of offline hardware, invalid data, and other issues post-installation
Samotics number of job openings over time by month
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