Job Description

About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary Rivian is looking for a Sr. Fleet Coordinator to help manage our Commercial fleet vehicles. The ideal candidate is a process-driven team player who has the ability to communicate effectively, think quickly on their feet, and complete appropriate documentation with excellent attention to detail. We are looking for someone who is collaborative, data-driven, and goal-oriented with a drive to hit deadlines and strong organizational skills to effectively prioritize tasks. This is a fast-paced, dynamic role which requires a solution-oriented personality and a willingness to stay open-minded and adapt to quickly changing business needs. You will play a critical role in supporting our quickly growing organization by finding opportunities to push back against the status quo, leading development of processes, identifying and solving challenges, and coordinating rollout cross functionally within the organization. Responsibilities Organize the daily operations and management of its internal fleet of vehicles, including vehicles used for special events, service loaners, demo drives, and unique business cases Serve as key player for setting schedules, prioritizing vehicle workflows, requesting resources, and coordinating work efforts with stakeholders to ensure on-time arrival Lead the development of processes and systems that will be used across the fleet organization to improve efficiency, reduce costs, and increase operational effectiveness Manage Vehicle requests for internal partners and communicate the needs frequently to Fleet team and stakeholders. Develop and deliver effective reporting to provide visibility into fleet performance for senior leadership and improve outcomes Manage accidents and insurance claims, related repairs, and ticketing administration Provide fast-acting support of escalations to ensure customer satisfaction and operations readiness Responsible for submitting/receiving NA Commercial Fleet vehicles to/from service and body shops, as necessary Around the clock support of escalations to ensure customer satisfaction and operations readiness Collaborate and build relationships with cross functional teams Lead and execute periodic physical inventory audits, as well as partner with cross functional partners Analyze data and present well-formatted, solution-based proposals Train and mentor new-hire colleagues Assist in various other tasks as needed to fully support Fleet Operations Qualifications 2+ years’ experience in advisor or coordination related role preferred Solutions Driven approach Proficiency with computers and software including Microsoft Office, and ability to effectively navigate internal business platforms Flexibility to work based on the demands of the business, which may require occasional evenings, nights or weekends. Some travel may be required (up to 10%) Adaptable to a fast-paced and constantly changing environment Ability to communicate clearly, respectfully, effectively and operate with an acute sense of detail Demonstrates self-motivation and the ability to work autonomously and as a member of a team Ability to multitask and prioritize tasks based on level of importance and urgency Proficiency with Google Suite High School Diploma, GED or equivalent work experience Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at [email protected]. Candidate Data Privacy Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (“Candidate Personal Data”). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian’s service providers, including providers of background checks, staffing services, and cloud services. Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Please note that we are currently not accepting applications from third party application services.