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Commercial Operations Specialist

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Job Description

About Redwood Materials

Redwood is localizing a global battery supply chain that seamlessly integrates recovery, reuse, and recycling keeping critical minerals in circulation and driving the energy transition. Founded in 2017, we’re delivering low-cost and large-scale energy storage and producing battery materials in the U.S. for the first time, all from batteries we already have.

Responsibilities

Commercial Execution & Reporting

  • Own end-to-end processing of purchase orders, pricing updates, and commercial transactions for feedstock programs
  • Maintain and improve reporting workflows, including data merging, validation, and distribution to internal teams and external partners
  • Lead invoicing and settlement processes; resolve discrepancies and ensure accuracy across high-value transactions
  • Serve as the primary point of accountability for reporting that supports $2–5M+ in quarterly spend

External Support

  • Own the full supplier lifecycle for feedstock partners: onboarding, program setup, ongoing operational support, and settlement
  • Serve as the primary operational contact for top-tier feedstock partners, maintaining strong external relationships and high service levels
  • Proactively identify and resolve partner-facing issues; escalate when appropriate and follow through to resolution

Process Ownership & Team Enablement

  • Author, maintain, and improve SOPs for Commercial Operations processes within your focus area
  • Support onboarding and training of new team members; serve as a process resource for the broader team
  • Identify systemic inefficiencies and lead improvements — not just flag them

Data & Systems

  • Maintain clean, auditable commercial data across ERP, CRM, and order management systems
  • Perform data validation and analysis to support operational decisions and reporting accuracy

Skills, Knowledge, and Abilities

  • Bachelor's degree or equivalent professional experience
  • 2–4 years in commercial operations, supply chain, or a related field; experience in battery/EV materials or feedstock programs a plus
  • Proficient Excel skills (pivot tables, complex lookups, data merging); ERP/CRM proficiency a plus
  • Demonstrated ability to own processes end-to-end with minimal oversight
  • Strong external communication skills; comfortable as a named point of contact for partners
  • Proven track record of writing or improving operational SOPs

The position is full-time. Compensation will be commensurate with experience.

We collect personal information (PI) from you in connection with your application for employment with Redwood Materials, including the following categories of PI: identifiers, personal records, professional or employment information, and inferences drawn from your PI. We collect your PI for our purposes, including performing services and operations related to your potential employment. If you have additional privacy-related questions, please contact us at [email protected].

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