About Pula

We are an insuretech firm that provides agriculture insurance design and execution services, specialising in index based insurance and are backed by top tier VC investors who have invested more than $25 million in the business. Since 2015 we have provided climate insurance to 15.4 million smallholder farmers, 41% of which were women across 19 markets in Africa and Asia who pay an average of $6.8 per season to insure their crops. So far we've unlocked over $2.22 billion of capital from local and international insurance markets for climate risks since we started in 2015 and paid out $40.8 million to our client farmers.

Pula is a fast-paced space, constantly adapting to new opportunities and challenges and we are made up of a high-performance, multi-cultural team. We expect our team to value performance, results and professionalism.

At Pula, our values are:

• Obsessed with results: We are responsible for our future and therefore we get things done!
• Connect the Dots: We continuously identify different customer needs & business problems and build solutions that deliver value.
• Have a Can do Attitude! We dare to do things differently to make things work.
• We have each others’ back: We look out for each other & we share high quality, timely feedback that makes us better.

What you bring to the table

You’re dynamic, hardworking, and able to work with little direction to support our Co-Founders as needed. You make decisions and judgment calls with confidence and take ownership for them with pride. You don’t sweat the small stuff, and show strong attention to detail and accuracy, even when things move fast.

The role further requires you to:

• Be proactive and plan several steps ahead, always anticipating issues and conflicts in scheduling and logistical planning.
• Be autonomous and self-driven with the ability to learn fast
• Be solutions oriented and looking at what needs to be done from numerous angles
• Building strong working relationships with key stakeholders to anticipate on needs, challenges, and be able to think ahead
• Be 100% reliable when something is delegated to them, 'consider it done';

What you will be doing

Calendar and Schedule Management

• Scheduling meetings, appointments, and conference calls.
• Confirming all meetings in advance and anticipating on any schedule challenges
• Making sure that all leaders at Pula meet regularly with the CEO, with no meetings missed
• Coordinating travel arrangements, including flights, visas, accommodations, and transportation
• Proactiveness in ensuring the calendar is updated with latest information information
• Proactively reorganize when there has been delays/last minute changes
• Consistently be in touch with the attendants of meeting ahead of it
• Proactive communication with plans/documentation for guidance.
• Go the extra mile; over and above expectations

Information Management

• Researching and gathering information on various topics.
• Compiling reports and data analysis.
• Maintaining a filing system and ensuring data and documents are organized.

Meeting Support

• Preparing meeting agendas, materials, and presentations.
• Attending meetings with the executive and taking minutes.
• Following up on action items and deadlines.

Travel and Expense Management

• Managing travel itineraries and ensuring a smooth travel experience.
• Proactive Planning on travel dates based on schedule, putting together a clear plan well in advance, communicate to stakeholders to ensure alignment with local teams and partners
• Handle complex travel schedules and make smart decisions promptly
• Tracking expenses, reconciling receipts, and processing expense reports.

Gatekeeping

• Acting as a buffer and screening individuals who wish to meet or communicate with the executive.
• Managing requests for the executive's time and attention.

Event Coordination

• Organizing and coordinating special events, conferences, and meetings.
• Managing logistics and liaising with event vendors and participants.

Personal Support

• Assisting with personal tasks, such as family arrangements, home management, and personal appointments.

Relationship Management

• Building and maintaining positive relationships with internal and external stakeholders, including clients, partners, and team members.

Problem Solving & Team Support

• Resolving issues, conflicts, and challenges on behalf of the executive.
• Collaborating with other members of the executive's team and providing support as required.

Administrative and Coordination Tasks

• Act as the point of contact among executives, employees, clients and other external partners
• Manage executives’ calendars and set up meetings using MS Office, Google Suite, and other Teleconferencing tools
• Provide admin support to the Executive & Special Projects Office like compiling documents for board/Investor meetings and other activities, take minutes during meetings
• Manage letters, NDAs, and CCAs

Managing the executive's daily, weekly, and monthly schedule.

• Communication and Correspondence:
• Screening and prioritizing phone calls and emails.
• Drafting, editing, and proofreading emails, letters, reports, and other documents.
• Handling incoming and outgoing correspondence on behalf of the executive.

Data Analysis and Research

• Carry out data analysis and reports as assigned by the Special Projects Lead
• Assist various teams with research and information finding
• Project management and execution
• Drive autonomously simple internal projects where coordinations of various teams is critical
• Track, monitor and hold all stakeholder accountable on deliver, timelines, quality of outputs
• Proactively flag challenges and potential issues to address them with the relevant teams
  Anticipate an drive resolution of client-facing issues raised by the various teams
• Prepare reports and extract takeaways from projects to help drive the business performance

Managing the executive's daily, weekly, and monthly communications

• Communication and Correspondence:
• Screening and prioritizing phone calls and emails.
• Drafting, editing, and proofreading emails, letters, reports, and other documents.
• Handling incoming and outgoing correspondence on behalf of the executive.

What do you need to succeed

• Degree in Business Administration or other relevant course.
• 5+ years experience as PA, EA or office administrator, logistical support or project manager is an advantage but not a must. We just need someone who can get stuff done irrespective of your past experience.
• Strong exposure in project related roles or business analysis is an added advantage
• Strong communication, coordination and interpersonal skills
• Excellent written and oral communication skills in English
• Attention to detail with good organizational, planning, report writing and presentation skills.
• Proactive, confident, energetic with the ability to work under pressure, to tight schedules/deadlines and monitor and follow up on all actions taken.
• A proven team player with excellent communication and interpersonal skills.
• Confidentiality: Handling sensitive and confidential information with the utmost discretion and professionalism.
• Technology and Software Proficiency: Proficiency in using various office software, communication tools, and technology. Managing and troubleshooting technical issues as they arise.
• Most importantly, you need to have a winning mindset. At Pula we push boundaries, you need to believe that you can create new realities. The past is just that - history.

What Pula will bring to the table

• Growth potential: With an untapped market of 1.5 billion smallholders worldwide, on track to doubling the number of farmers insured in 2021 and Pula’s global leadership in Agriculture Insurance, our new staffers have a tremendous upside growth potential.
• Market Leader: Not only is the opportunity massive, but Pula is by far the market leader in it’s category with 11m farmers insured as of 2023.
• Solid: Pula has been funded by leading venture capital investors (Omidyar Network, ACCION, MercyCorps) and global philanthropic institutions (MasterCard Foundation, CGAP/World Bank as well as the Bill and Melinda Gates Foundation). Pula closed a $6m series A funding in December 2020 in the right in the middle of the pandemic a clear testimony of the opportunity that Pula is going after.
• Respected: Winner of the Singapore FinTech Festival 2019, Winner of The InsureTech of the Award, Africa. Featured on TED talks, The New York Times, The Economist.
• Impact and creation: This is a high-impact role, reporting to the CEO and Co-Founder, that offers a unique opportunity to bring the company to the next level, whilst developing new strategies, approaches and ideas.
• Leadership: The founders & CEO foster a culture of transparency, respect, high performance, pragmatism, execution and personal development.
• Purpose: It is rare to find a professional opportunity that offers accelerated professional development and a life purpose. Pula is going through a second phase of accelerated growth that will naturally provide professional development, whilst contributing to the financial stability of small farmers in the emerging markets.
• Remuneration: Competitive base salary accordingly with seniority and experience, commission on closed sales and an employee share option plan that offers an attractive equity upside.

To learn more about Pula you can visit

• TED Talk: Crop Insurance, an Idea Worth Seeding
• New York Times: He Grew up on a Farm. Now, He Helps Protect Them
• The Economist: The Poor, Who Most Need Insurance, Are Least Likely to Have It

How to apply

Fill out the form below, and upload a resume in English.

Cover letters are optional. You can add one if there is any additional information you would like to share about your interest in Pula, the role or your experience. We review applications on a rolling basis.

Pula’s mission is to provide farmer resilience. To achieve this, we put our small holder farmers that use our services and the employees that provide them at the heart of everything we do. For that purpose, Pula was created to be an equal opportunity employer that celebrates diversity and is committed to creating an inclusive environment for all employees.