Job reference code: PRO61

Position name: Senior SAP BASIS Consultant.

Location: India.

About the company:

Protera Technologies, is a global Total IT Outsourcing Services Provider for SAP-centric organizations. The Company was formed in the mid-90s to provide comprehensive end-to-end IT solutions for customers with SAP in the core of their IT resources. Protera Technologies has capitalized on its unbeatable experiences with SAP to evolve into a pioneer of end-to-end total IT Outsourcing global solutions that covers all IT needs of an organization. Since its founding in 1998, Protera Technologies is committed to enabling constant change while improving quality and reducing total cost of ownership for all IT resources of an SAP centric organization.

Vision:

Protera envisages to be the premier on-demand operational platform supporting all IT needs for SAP centric organizations.

Mission:

The company aims to deliver the best forward-thinking ITO Services Platform empowering organizations to leverage IT to drive business growth and efficiency gains.

Values:

• Impact: Create intentional and meaningful interactions to improve, innovate and inspire.
• Curiosity: Stay curious about the evolution and journey of each other.
• Authenticity: High integrity individuals working together for the greater good.
• Celebration: Of our work, our people, our clients, our traditions, and our communities.

To know more about us you can visit our website www.protera.com.

Requirements

Responsibilities :

• S/4, C/4, BW/4 HANA Implementation – Ability to manage deployment Plan, Installation, Post-Installation, Client Copies, System release support and
• Co-ordination with Functional team, HyperCare support, Transport Setup, Performance optimization, Unit Test & Integration test support
• Experience with S/4, C/4, BW/4 HANA Conversion/Upgrade, Migration and OS/DB Conversion Projects
• HANA DB- Administration & Operations - (All scenarios) Implementation, Upgrade, Administration, Operations, Performance management and support
• Fiori Implementation and Support for S/4 HANA and BSoH
• OS/DB/Platform/Cloud Migrations (experience of at least 2 to 3 projects)
• SAP BSoH, SAP Business Suite - ERP/SRM/CRM/PLM/APO NetWeaver Stack /AS-Java Administration, Technical upgrades and operational support expertise (Performance management, printers, SMTP, client/system refreshes, all other basis tasks)
• NetWeaver Stack BW/BI/PI/EP/GRC/AS-Java Administration, Technical upgrades and operational support expertise
• Must have Knowledge of Solution Manager
• BOBJ BI Platform/Data Services Basis Administration, Upgrades and Support
• All non-HANA DB (Oracle/MSSQL/DB2/Sybase/MaxDB) Administration, Operations and support – Must have at least 2 non-HANA DB exposure
• Ability to provide Implementation consulting for Single Sign On for SAP landscapes including HANA, BOBJ
• SAP Security (Basic knowledge and understanding)
• Nice to have Basic knowledge on SAP Cloud Platform tools, SAP Cloud Connector etc.
• Overall responsible for managed services SLAs like availability (proactive monitoring) , Incident resolutions as per Protera SLAs, System recoverability (100%) - Backups & DR.
• Primary contact for all customer communications for Managed services
• Mentor and support other colleagues and L2 team for L3 Basis delivery
• Manage maintenance related changes and negotiate service windows with customer as per Protera resources availability.
• Prepare and manage customer specific technical procedures.
• Prepare and present Protera standard Monthly reports with interactive discussions and detailed analysis on important KPI / Exceptions
• Organize and drive ad-hoc customer meetings for managed services delivery.

Other Qualification :

• 8 to 12 years in SAP System Admin/NW/Basis Administration/Technical architecting/delivery
• Ability to negotiate and communicate with other support partners like SAP and Functional partners.
• Strong presentation/communication/facilitation skills (oral and written)
• Must be well organized, detail oriented and capable of juggling numerous priorities.
• Works well with teams or in a team environment, with the ability to work independently.
• Ability to work in rotational of EU and US Shifts.

Benefits

1. Work from Home set up

2. Comprehensive medical benefits

3. Gratuity, PF, EPS and Bonus

4. Shift Allowances

5. Health and wellness Allowances

6. Learning and Development Allowances