About Phaidra

Phaidra is building the future of industrial automation.

The world today is filled with static, monolithic infrastructure. Factories, power plants, buildings, etc. operate the same they've operated for decades — because the controls programming is hard-coded. Thousands of lines of rules and heuristics that define how the machines interact with each other. The result of all this hard-coding is that facilities are frozen in time, unable to adapt to their environment while their performance slowly degrades.

Phaidra creates AI-powered control systems for the industrial sector, enabling industrial facilities to automatically learn and improve over time. Specifically:

• We use reinforcement learning algorithms to provide this intelligence, converting raw sensor data into high-value actions and decisions.
• We focus on industrial applications, which tend to be well-sensorized with measurable KPIs — perfect for reinforcement learning.
• We enable domain experts (our users) to configure the AI control systems (i.e. agents) without writing code. They define what they want their AI agents to do, and we do it for them.

Our team has a track record of applying AI to some of the toughest problems. From achieving superhuman performance with DeepMind's AlphaGo, to reducing the energy required to cool Google's Data Centers by 40%, we deeply understand AI and how to apply it in production for massive impact.

Phaidra is based in the USA but 100% remote; we do not have a physical office. We hire employees internationally with the help of our partner, OysterHR. Our team is currently located throughout the USA, Canada, UK, Norway, Italy, Spain, Portugal, and India.

**Please only apply to one opening. If you are a better fit for another opening, our team will move your application. Candidates who apply to multiple openings will not be considered.**

Who You Are

You’re a self starter and you’re comfortable with the unknown and understand that startup life means that you’re going to be wearing multiple hats. You’re accountable, curious, and obsessed with improvement, both in yourself and in others. You like a challenge, aren’t afraid to fail and learn from your missteps and are excited to help build a world-class company from the ground up.

As an Infrastructure Product Manager at Phaidra, you are helping envision, develop, and deliver state-of-the-art enterprise infrastructure tools and services to our internal Engineering teams. The Infrastructure Team at Phaidra handles our cloud infrastructure, build and deploy systems (CI/CD), platform observability, and site reliability engineering. Phaidra’s platform consists of various services that handle system connectivity, data ingestion, data cleaning and normalization, as well as a host of AI specific functions such as: generating intelligent operations, safety, observability, performance monitoring, explainability, and agent change management.

You will own the infrastructure roadmap, technical development cycles, and treat Infrastructure as a product. You will develop a thorough understanding of the full suite of interfaces, identify gaps, and work collaboratively with our internal platform and services teams to bring our internal and external products to life.

**We are seeking a team member located within one of the following areas: UK/EU

Responsibilities

• Develop and articulate a strategy and vision for Phaidra’s Infrastructure Engineering Team that aligns with the company’s goals and objectives.
• Define functional requirements, develop detailed product specifications and associated project work plans for features and key enhancement requests.
• Own the roadmap, functional requirements, and develop a timeline for the various aspects of Phaidra’s Infrastructure Team.
• Collaborate with internal teams to gather requirements and feedback to ensure alignment between the various teams and business units.
• Identify and/or implement metrics that can be used to track and measure effectiveness.
• Assist the Infrastructure Team with work prioritization and risk management to ensure timely delivery of features.
• Stay informed about the latest state of the industries in which Phaidra operates as well as AI research, products, and techniques that intersect with Phaidra’s business interests.
• Be deeply empathetic to customer needs - working to identify, define, and represent their goals and problems - and rally partners to tackle them.
• Think analytically and make decisions and forecast impact through data. Test and learn via analytics, user research, prototyping, surveys, user testing, customer interviews, and rapid experimentation.
• Gather direct feedback from customers and expertly communicate that to the Leadership, Product, and Engineering Teams.

Key Qualifications

• 5+ years of technical product management experience.
• Have shipped refined complex, technical products.
• Prior experience in Infrastructure and DevOps.
• Experience pulling insights from quantitative and qualitative data to articulate customer challenges.
• Strong technical understanding, ability to establish credibility with engineers.
• Bias-to-action and hands-on experience delivering business results. You’re not afraid to get your hands dirty.
• Ability to drive teams of diverse backgrounds to ship features on aggressive timeline
• Excellent communicator, written and verbal, and enjoys a fast paced work environment.
• 3+ years experience with Agile and scrum workflows and processes.

Bonus

• Infrastructure product management experience in AI/ML
• Prior experience as an infrastructure or cloud solutions engineer
• Prior experience with envisioning and building on-prem or hybrid solutions
• Working in a start-up environment
• Experience working with a global, remote team
• Familiarity with B2B sales

Onboarding

In your first 30 days...

• You will familiarize yourself with the Phaidra Handbook and role-associated workspaces.
• You will review Product roadmaps, requirements, designs, and implementations.
• You will participate in recurring meetings with relevant teams.
• You will introduce yourself to the customers of the Infrastructure Team.

In your first 60 days...

• You will build an understanding of our work processes and tools.
• You will interview customers (internal teams) and identify gaps in our infrastructure.
• You will start writing and communicating requirements.
• You will start refining the Infrastructure roadmap.

In your first 90 days...

• You will organize and refine Product and Infrastructure documentation and team APIs.
• You will prioritize Infrastructure features and bugs.
• You will assist with constructing high-level test plans.
• You will create presentations to share progress with stakeholders.

General Interview Process

All of our interviews are held via Google Meet, and an active camera connection is required.

1. Initial screening interview with a People Operations team member (30 minutes)
2. Meeting with the Hiring Manager and Senior Staff Product Manager (45 minutes)
3. Interview with VP of Engineering and Director of Infrastructure Engineering (60 minutes)
4. Culture fit interview with Phaidra’s co-founders (30 minutes)

Base Salary

UK Residents: £94,400-£141,600/year

This position will also include equity.

These are best faith estimates of the base salary range for this position. Multiple factors such as experience, education, level, and location are taken into account when determining compensation.

Benefits & Perks

• Fast-paced and team-oriented environment where you will be instrumental in the direction of the company.
• Phaidra is a 100% remote company with a digital nomad policy.
• Competitive compensation & equity.
• Outsized responsibilities & professional development.
• Training is foundational; functional, customer immersion, and development training.
• Medical, dental, and vision insurance (exact benefits vary by region).
• Unlimited paid time off, with a minimum of 20 days off per year requirement.
• Paid parental leave (exact benefits vary by region).
• Home office setup allowance and company MacBook.
• Monthly remote work stipend.

On being Remote

We are thoughtful about remote collaboration. We look to the pioneers - like Gitlab - for inspiration and best practices to create a stellar remote work environment. We have a documentation-first culture and actively practice asynchronous communication in everything we do. Our team stays connected through tools like Slack and video chat. Most teams meet daily, and we have dedicated all-hands meetings bi-weekly to build strong relationships. We hold virtual team building events once per month - and even hold virtual socials to watch rocket launches! We have a yearly in-person, all-company summit in locations like Seattle, Athens, Goa, and Barcelona.

Equal Opportunity Employment

Phaidra is an Equal Opportunity Employer; employment with Phaidra is governed on the basis of merit, competence, and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability, or any other legally protected status. We welcome diversity and strive to maintain an inclusive environment for all employees. If you need assistance with completing the application process, please contact us at [email protected].

E-Verify Notice

Phaidra participates in E-Verify, an employment authorization database provided through the U.S. Department of Homeland Security (DHS) and Social Security Administration (SSA). As required by law, we will provide the SSA and, if necessary, the DHS, with information from each new employee’s Form I-9 to confirm work authorization for those residing in the United States.

Additional information about E-Verify can be found here.

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WE DO NOT ACCEPT APPLICATIONS FROM RECRUITERS.