OpenInvest is a Fintech acquisition operating semi-autonomously within JPMorgan Chase. A fundamental part of our mission is to bring the innovative mindset of Silicon Valley and the patterns, frameworks, and processes typical in Big Tech into the bank. In doing so, we hope to make the most of the opportunities the firm has in front of it and solve some of the key challenges of the next century.

Opportunities in finance go beyond investment returns. The bank that understands its clients deeply and can personalize their entire world of wealth management is the bank that will deliver the best results for its clients and in aggregate, for society. These types of change require a team that can think big but also can translate visionary goals into a strategy of incremental changes to make concrete progress.

Our UX team is a key part of this mission and we’re looking for a UX Researcher who brings experience from a mature and well-respected UX Research organization and is interested in being the first UX Researcher on our team. You’ll be expected to know how to do the job inside and out as an individual contributor, as well as manage a workload and manage stakeholders. You’ll perform User Experience Research with a high degree of quality, while simultaneously building up the mechanics of our practice as we grow the team. This is an exciting opportunity to be the first UX Researcher on the team and shape the organization.

You’ll partner closely with cross-functional teams from Product, Design, Sales, and Marketing to embed user insights in our product organization.

This role will report to the Head of Product.