Octopus was founded with a mission to use technology to accelerate us towards a low-carbon future. That’s why we created Kraken - our own technology platform from scratch which now serves over 70 million households and is a core reason why Octopus is the number one energy supplier in the UK. We do it by hiring clever, curious, and self-driven people, enabling them with modern tools and infrastructure and giving them lots of autonomy.

We have been using GenAI in live, customer-facing environments since 2022, including one system that creates tens of thousands of high-quality emails for our Energy Specialists, combining our deep knowledge of the energy industry and the Octo communication style with customer-specific data from Kraken.

We are now looking for a Senior AI Engineer. You will take ownership of building and scaling the systems that allow Octopus teams to use Generative AI models (LLMs, RAG, agents). This may take the form of a platform, shared services, or other scalable infrastructure. You will work with a cross-functional team to build out flagship AI projects and will continue to develop the best practice for how we work with AI at Octopus.

You’ll report into the Head of AI and work on developing solutions that genuinely move us closer to Net Zero in a company passionate about building great technology to change the way customers use energy. You’ll have wide open problems to solve, so you’ll need to be comfortable with ambiguity, figuring out an approach and validating it fast.