Octopus Energy logo

Operations Insight & Strategy Lead (12 month FTC)

New☀️ Plug a solar panel into your balcony outlet

Balcony solar panels let renters and apartment dwellers generate their own clean energy — no roof access needed.

Check if it's legal in your state and learn how to get started at PluginSolar.fyi.

Job Description

What we do. Electric Car Leasing


Why we do it. Greener. Fairer. Future.


The role

Customers are at the heart of everything we do at Octopus Electric Vehicles. We are constantly seeking new ways to improve our customer experience, and we are looking for someone to play a pivotal role in shaping how we do that.

Our customer journey generates a huge amount of data – from the interactions we have with them (calls, emails, complaints etc.), to the actions we take to get them into the EV of their dreams.

This data is currently collected and cleaned in our data platform (managed by our Data Team). We need someone who can help us use that data thoughtfully and effectively to create meaningful, actionable insight on what is really happening for our customers and our teams. Someone who can turn fragmented operational data into meaningful insight. And, most importantly, someone who can help make that insight operational: embedded into how teams work, how leaders make decisions, and how the business improves.

This is a role for someone who can move fast, think clearly, operate with precision, and help us turn data into better customer outcomes.

London based (minimum 3 days a week in office) and 1 or 2 trips to Brighton a month.

ClimateTechList.com logo

Octopus Energy number of job openings over time by month

ClimateTechList is the web's largest aggregator of climate, clean tech, renewable energy & green jobs. Contact us if you'd like to use partner or use our current or historical jobs data in any way.

Apply to Job

👉 Please mention that you found the job on ClimateTechList, this helps us get more climate tech companies listed here, thanks!

Get a referral to Octopus Energy

If possible, try to get a warm intro/referral to Octopus Energy before applying! Do a LinkedIn search to see who you may know at the company. See this LinkedIn post from Steven for more details on this tactic.

All job openings from Octopus Energy

Join ClimateTechList Talent Collective

Want to be matched with companies directly? Apply to the talent collective.

Here's how it works:

  1. You submit an application

  2. We'll share your profile with climate tech companies potentially interested in chatting with you

  3. We'll reach out if there's a company interested in talking to you.

Join ClimateTechList Talent Collective

Want to be matched with companies directly? Apply to the talent collective.

Here's how it works:

  1. You submit an application

  2. We'll share your profile with climate tech companies potentially interested in chatting with you

  3. We'll reach out if there's a company interested in talking to you.