Your responsibilities will include:

• Interfacing with customers to understand their needs in collaboration with the Customer Success team;
• Supporting customers during the onboarding and adoption processes, including environment creation and management, metric creation and customization, and data input;
• Deliver ESG advisory services and present executive-ready outputs to customers
• Sharing ESG knowledge internally via training and best-practice guidance to scale consistency across the organization.
• Contributing to the testing and deployment of platform functionalities.
• Translate customer needs into product requirements; working collaboratively with Product to improve workflows.

What we’re looking for:

• Bachelor’s or Master’s degree in one of the following: Sustainability, Environmental Science, Environmental Engineering, Business, Finance, Development Studies, Communications or any related fields
• 3+ years’ experience in a relevant field, including Sustainability, ESG Reporting and Disclosure, Business, Sustainable Finance, Consulting, Corporate governance, Product/SaaS
• ESG domain knowledge: materiality, core ESG KPIs, GHG basics (Scopes 1–3), common frameworks (CSRD/ESRS, ISSB/IFRS, GRI, CDP)
• Knowledge in one or more of the following fields is an asset: ESG reporting, investor relations, governance, risk management, sustainable development, sustainable finance, internal audit, data management, change management, systems thinking;
• SASB Fundamentals of Sustainability Accounting (FSA) Credential an asset;
• Proficiency in Google suite (Gmail, Drive, Slides, Sheets, Forms) and Microsoft Office, especially Excel and PowerPoint
• Data driven, detail oriented;
• Attention to customer satisfaction;
• Keen analytical thinking;
• Excellent verbal and written communication skills; proficiency in French an asset;
• Ability to distill large amounts of information into shareable insights;
• Continuous learning mindset (professional curiosity);
• Strong work ethics, high standards of quality;
• Can work both independently and collaboratively in a fast-paced environment.

What we offer:

• Join an early stage, well-financed company
• Advance Novisto’s purpose of contributing to the sustainability of the economy, environment, and society by empowering companies to make better decisions and disclosures through our ESG data management software
• Contribute your knowledge and insights to increase awareness and knowledge of sustainability
• Remote Work
• 4 weeks of vacation
• Stock option plan
• Summer hours