Overview:

The Solutions Engineer will be key in ensuring our most important prospects and customers have a high-quality experience. This role supports pre-sales activities, with a particular focus on the Asset Optimization for Equipment (BAS) product line for members of our Sales and Account Management team. While the focus of this role is around Asset Optimization for Equipment, this individual should be comfortable translating functionality and services across all product lines in support of customer needs. This hardware and configuration expert will support the complexity of scoping integration activities by identifying, vetting, and pricing novel hardware and software solutions to meet ever-evolving product requirements. The Solutions Engineer will work cross-departmentally providing critical feedback from prospects to the product and development teams on newly uncovered use cases and trends in the industry. Our SEs are strategic resources deployed to solve complex use cases when no one else can. They’re also experts at working inside Measurabl to communicate and influence product enhancements based on market demands. Desired outcomes include increased revenue from net new business and expansion opportunities, a shortened average sales cycle, decreased customer acquisition costs, as well as improved customer onboarding and implementation, and reducing churn downstream.

Essential Functions & Responsibilities:

The essential functions and responsibilities for this position include but are not limited to, the following. Other duties may be assigned as needed.

• This role is not a demo jockey. Our Account Executives and Account Managers conduct the majority of early-stage demonstrations but when we encounter a prospect with complex requirements we call in Solutions Engineers. Our Solution Engineers can comprehend a customer’s needs and clearly articulate how Measurabl aligns with the prospects’ vision as their business partner in ESG
• Work alongside Sales and Customer Success as the ultimate product expert
• Thoroughly understand all aspects of Measurabl’s product lines to explain the technology and services to all types of users
• Solution complex use cases and explain them in layman’s terms to prospects
• Be the prospect’s trusted advisor to ensure they get the correct value out of Measurabl
• Help eliminate bottlenecks by working cross-functionally (Sales, Customer Success, Product Management, Engineering, Field Operations) to get deals across the line
• Work closely with our most strategic prospects’ technical and security teams
• Work closely with our most strategic prospects to inform solution design and technology selection related to sourcing building equipment and sensor data from buildings
• Interface directly with 3rd party control providers on behalf of prospect to design successful integrations
• Able to understand and explain to internal and external stakeholders concepts around building controls/monitoring systems and connected systems and components
• Work closely with our most strategic prospects on Integrations using flat files or APIs
• Complete business cases, RFPs, proposals, SOWs, and questionnaires in the context of sales and account management cycles when applicable
• Contribute reusable assets to the Solutions Engineering team and the company at large
• Coordinate with Customer Success, Professional Services Delivery, Field Technology, and Operations teams to ensure a smooth handoff from sales or account management to the respective teams, ensuring we exceed customer expectations in deliverables and communications
• Collaborate closely with Product Marketing, Product Management, Engineering, and Field Operations to learn how to sell our solutions and give feedback from the field
• Maintain accurate CRM (HubSpot, Salesforces) accounts, contacts, and activities
• Participates in regular pipeline reviews with Senior Management to explain technicalities of deals and how it might affect sales cycle time
• Supports GTM projects when needed, which may include the creation of pre-sales content to support GTM activities, participation during internal GTM training with internal teams
• Assist with the continuous improvement of Measurabl’s GTM and sales strategy, exploring ways to shorten sales cycles through process improvements and marketing efforts, and leveraging customer feedback data to identify trends that can inform new and existing product development
• Continuously grow your knowledge of products, industry, and competition
• Attend Industry Events and Tradeshows. Publically speak on relevant topics as requested
• Travel (up to 30%) at times
• Effective use of Google Suite products, Zoom, HubSpot, Slack, Gong, PandaDocs and other applications. Proficiency with Mac iOS
• Learns and practices the initial presentation daily
• Returns all voicemail messages and emails promptly
• Timely completes all internal training, retains information, and passes required quizzes
• Regularly reviews completed calls and looks for area of improvement
• Attends mandatory meetings as required
• Provide coaching and professional development to sales team personnel to enhance their product knowledge, technical acumen, and technical sales skills
• Perform other duties as assigned

Education & Experience:

We have identified the following programs, experience, and knowledge that have helped others find success in this role at Measurabl. We understand though that knowledge comes from many forms of learning and experiences. Above all, we consider a person’s potential impact in the role and value their unique path to this point in their career.

• BA/BS degree in Business, Computer Science or related technical field or equivalent work experience
• 5+ years of technical software sales engineering experience related to the automated controls industry
• Proven sales experience as a Solution or Pre-Sales Engineer, or Technical Role in a SaaS organization
• Deep understanding of buildings controls vendors, trends, and buyer/user personas for equipment-level metering
• Experience with security and privacy of SaaS systems
• Understanding of API, FTP, SSO, and webhooks
• B2B and Commercial Real Estate Sales experience required
• Excellent verbal and written communication skills
• Excellent presentation skills required
• Strong learning agility and desire to grow with the company
• Excellent computer and business software skills required
• Able to make the complex sound simple!
• Experience using HubSpot is desired but experience with Salesforce.com or other CRM applications is strongly considered
• Strong computer skills: Proficient in Google Suite, Slack, HubSpot, Gong, PandaDocs, and Microsoft Office products preferred
• Experience monitoring and successfully achieving team objectives and key results
• A combination of professional or educational experience (whether formal or informal) that affords you with the knowledge, skills, and abilities above

Supervisory Responsibility:

• This job has no supervisory responsibilities

Perks and Benefits:

• Unlimited Time Off
• Benefits in line with your local country requirements
• ​​Holiday Paid Time Off (A week of Holiday in December Included)
• Amazing, Inclusive, Diverse Culture
• 100% Fully Remote
• Flexible Work Hours
• £670 office set up fund for new employees
• Monthly phone & internet reimbursement
• Stock options
• Bonus potential

Compensation Range:

• £60,000 to £95,000 + DOE

Equal Employment Opportunity:

We aim to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

LI-remote