| Location | Accra |
| Commitment | FullTime |
| Remote | See job post for details |
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Job Description
JOB PURPOSE
The main purpose of an M-KOPA stock controller is to serve customers and the sales team by distributing stock and helping customers with repairs.
JOB FUNCTION
- Reporting to M-KOPA stock point from 8:30 am to 5:30 pm, Monday to Saturday
- Stock management: Physical and system stock receipt and issuance; and stocktaking
- Customer service: Log and resolve all customer issues and assist customers in their inquiry
- Branding: Ensure that all posters and marketing materials are visible, and present themselves diligently as the face of M-KOPA Sales
- Other tasks assigned to them by the supervisor
EXPERIENCE/ SKILLS & COMPETENCIES/ LICENCES & CERTIFICATIONS/ EDUCATION REQUIRED
- At least 1 years' experience in customer care or sales, preferably in a phone selling company.
- Front office management is an added advantage
- Computer literate
- College diploma in any field or tertiary training in customer service
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