LiveEO is a fast-growing Series B company in the geospatial analytics industry, providing satellite-based infrastructure monitoring solutions that help energy and railway companies detect risks, prevent outages, and increase safety.

As the Workplace IT Operations Lead, you will own the integrity, reliability, scalability, security, and cost-efficiency of LiveEO’s internal IT environment. The Workplace IT team is the primary point of contact for more than 160 employees worldwide for all workplace technology, including hardware (with a focus on provisioning and de-provisioning laptops and peripherals) and company-wide software. You will lead, coach, and develop the team, set priorities, and drive both day-to-day operations and long-term planning. You will also be responsible for vendor management and key aspects of compliance with SOC 2 Type II and ISO 27001 frameworks. This is a “player-coach” role that combines management responsibilities with hands-on operational work.

• Lead and support the Workplace IT team to achieve shared goals and effectively prioritize work
• Prioritize and plan both day to day operational tasks and longer term infrastructure initiatives
• Manage a diverse set of vendors across technical, administrative, and commercial dimensions
• Own budgeting and cost control for hardware and software purchases
• Lead the company wide transition to a modern MDM and IdP solution
• Design and operate an IT helpdesk model that supports a globally distributed workforce
• Align and harmonize tooling choices across teams, balancing local needs with company wide standards
• Balance innovation and experimentation with secure, controlled endpoint management
• Shape, document, and continuously improve internal IT processes and policies
• Manage software license needs and utilization while staying within budget
• Ensure office IT infrastructure is reliable, secure, and fully operational

• Own selected SOC 2 Type II and ISO 27001 controls related to Workplace IT

  Tech stack & tools:

• Atlassian stack (Jira, Confluence)
• Google Workspace
• Microsoft 365
• Apple Business Manager
• JumpCloud
• Entra/Intune
• Slack
• AWS
• Terraform
• Gravitational Teleport
• FleetDM
• Basic networking (UniFi)
• Deep understanding of endpoint management (especially mobile) and identity provider (IdP) systems
• Proven experience leading large scale organizational technology transitions
• Excellent written and verbal communication skills in English, plus good working proficiency in German
• Experience working in a highly diverse, multicultural environment
• Strong understanding of information security principles
• Experience with budget management and hardware and software inventory management
• Experience working with SOC 2 Type II and or ISO 27001 compliance frameworks
• Experience leading IT teams in an environment that combines strong governance with innovation
• Solid operational knowledge of Linux (Ubuntu LTS), macOS, and Windows
• Experience administering Entra ID and Intune
• Experience administering the Atlassian stack, especially Jira and Confluence
• Good understanding of email administration and best practices
• Good understanding of DNS fundamentals

• Experience designing and implementing internal organizational IT processes and policies

  Nice to have:

• Previous experience administering Windows systems and Active Directory
• Experience administering Google Workspace
• Hands-on experience with AWS
• Basic experience with infrastructure as code (for example Terraform)

• Foundational understanding of networking concepts

• The opportunity to lead a flagship product line in a high-growth, globally recognized company.
• A culture of ownership, impact, and innovation where your work directly supports climate resilience and infrastructure reliability.
• Competitive compensation, equity options, and benefits.
• A collaborative and learning environment - frequent internal workshops, knowledge sharing sessions, journal clubs and hackathons.
• Office located in the centre of Berlin Kreuzberg with free fruit, nuts and drinks.
• A diverse and vibrant international environment of 30+ different nationalities.
• We are committed to building an inclusive environment where diverse perspectives are valued and encouraged.