Passionate about Climate, Energy and AI? Join Kayrros, as a Junior Customer Success Associate H/F

Kayrros is a global leader in energy and environmental intelligence, using AI and geoanalytics to turn satellite and other data into actionable insights on energy, supply chains, and environmental risks. Our technologies help businesses and governments improve efficiency, boost climate resilience, manage impacts, and enable investors, insurers, and traders to make faster, smarter decisions in a world of rising climate risks, market volatility, and shifting regulations. Kayrros provides near real-time data essential for risk management, energy security, and sustainability.

Kayrros’s impact has earned wide recognition: TIME’s 100 Most Influential Companies, Fortune’s ‘Change the World’ list (2023 & 2024), Top Five Company of the Year in Fast Company’s World Changing Ideas 2024, Financial Times Tech Champion, and our Wildfire Monitor named one of TIME’s Best Inventions of 2025.

With offices in Paris, Houston, New York, London, Bangalore, and Singapore, we’re looking to grow our team with talented individuals eager to disrupt global climate governance and shape the future of finance and the environment.

Join us to make a difference!

For more information, visit www.kayrros.com.

We are currently recruiting for our Paris office, an Intern

Junior Customer Success Associate H/F Energy

The team you will be joining: The Customer Success Team

The Customer Success team works across the full Kayrros product suite - covering carbon, power, gas, and oil markets - to ensure customers get maximum value from our insights. The team collaborates closely with Product, Sales, and Marketing, acting as the bridge between our technology and our clients.

We take a proactive approach to customer engagement, supporting onboarding, day-to-day use, and ongoing adoption of Kayrros solutions. As the company grows, the Customer Success function is expanding, driving impact through close collaboration, innovation, and a strong customer-first mindset.

Role

The Customer Success role at Kayrros is a cross-functional position that combines client relationship management, data understanding, and product coordination. You’ll work closely with internal teams to ensure a seamless experience to our customers and deliver value across our different products.

Your key responsibilities will include:

● Work with the Customer Success Lead to ensure customers receive timely, accurate, and insightful data deliveries.

● Analyse customer data to generate actionable insights: with strong analytical skills .

● Support onboarding of new customers, ensuring they are fully set up and confident using our platforms.

● Collaborate with internal teams to communicate customer needs and help shape product improvements.

● Monitor customer usage and feedback to identify opportunities for engagement and added value.

● Contribute to upsell and cross-sell opportunities by identifying customer needs and aligning them with relevant Kayrros solutions.

● Prepare customer-facing materials such as insights, presentations, and training resources.

Contribute to market research and internal documentation to support continuous learning and external communications.