| Location | London, England, United Kingdom |
| Remote | See job post for details |
| First listed | In the last 4 months |
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Job Description
| Job title: Operations Manager Location: London - Hybrid Salary: Competitive + benefits Team: People Closing date for applications: Monday 28th July 2025 |
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| Kaluza reimagines energy to bring net-zero within everyone’s reach. Our intelligent platform enables energy utilities to unlock the full value of a radically changing energy system and propel us to a future where renewable energy is sustainable, affordable and accessible for all. From automating and simplifying core operations including billing to create a lower-cost, higher-engagement experience, to optimising energy usage across smart devices in the home, we turn tough challenges into win-win-win outcomes for customers, suppliers and the energy system. At Kaluza we embrace a flexible, hybrid work model that balances autonomy with the power of in-person connection. Many of our teams find value in coming together regularly to collaborate, strengthen relationships, and accelerate progress. We’re focused on shaping thoughtful, team-driven approaches that support both business impact and individual well-being. We also prioritise meaningful company-wide gatherings like our annual conference and end-of-year celebrations, that bring us together to align, connect, and celebrate. |
| What will I be doing? At Kaluza, we don't just manage operations; we pioneer scalable solutions that drive our mission forward. As an Operations Manager, you'll be instrumental in tackling our most complex operational challenges, designing and implementing efficient systems and solutions that support Kaluza's rapid growth and ensure a seamless experience for our B2B partners and internal teams. In this high-impact role, you will: Design & Optimize Scalable Processes: Identify bottlenecks and inefficiencies, then build and refine robust, automated processes that support Kaluza's hyper-growth, from initial customer engagement through to service delivery. Lead Critical Projects: Own and execute end-to-end operational projects that enhance our ability to deliver at speed and at scale. Enhance Operational Excellence: Continuously seek out new features, tools, and methodologies to enhance operational efficiency and deliver an unparalleled experience for our B2B customers and internal users. Manage Key Relationships: Oversee critical vendor and partner relationships as needed, establishing performance tracking systems and negotiating commercial terms that optimize value and mitigate risk. Leverage Data for Impact: Dive deep into operational data to uncover insights, identify trends, and inform strategic decisions that drive continuous improvement. Self identify opportunities: Proactively look for opportunities to further enhance Kaluza’s ability to deliver and excel leading from the front in the drive for operational excellence and customer centricity. |
| About You You're a proactive, analytical, and results-oriented Operations Manager with a proven track record of solving complex problems in fast-paced, high-growth environments. You possess a unique blend of strategic thinking and hands-on execution, comfortable rolling up your sleeves to make a tangible impact. Ideally, you'll have/be: Proven Operations Experience: Multiple years of experience in an operations role within a fast-paced technology or B2B SaaS environment, with a clear history of driving significant improvements. Exceptional Problem Solver: A natural ability to dissect complex operational challenges into manageable components and develop elegant, data-backed solutions. AI-Driven Optimization: Experience in identifying opportunities for, deploying, and effectively utilizing AI-powered tools and automation to enhance operational efficiency, streamline workflows, and unlock new insights within a business context. Project Leadership: A solid track record of owning and leading complex projects from inception to successful completion, demonstrating strong organizational and execution skills. Data-Driven Mindset: Proficient in leveraging data analysis tools (e.g., SQL, Python, or R) to inform decisions, measure performance, and identify areas for optimization. Strategic & Proactive: Highly curious and entrepreneurial, consistently seeking opportunities to enhance processes, drive efficiency, and make a measurable impact on business outcomes. Relationship Builder: Skilled in managing critical vendor and stakeholder relationships, with strong negotiation and communication abilities. What will set you apart STEM Degree: A degree (or equivalent) in a Science, Technology, Engineering, or Mathematics field. B2B SaaS experience: You've navigated the unique operational complexities of a rapidly scaling B2B software company. Experience with global operations: You understand the nuances of managing processes and relationships across diverse international markets. Track record of hyper-automation: You've actively implemented and leveraged intelligent automation tools to streamline workflows. A passion for the energy transition: A genuine interest in Kaluza's mission to decarbonize the energy sector and make a real-world impact. |
| Kaluza Values Here at Kaluza we have five core values that guide us as a business: We’re on a mission, We build together, We’re inclusive, We get it done, We communicate with purpose. Read more about our values over on our careers site. |
| From us you’ll get Pension Scheme Discretionary Bonus Scheme Private Medical Insurance + Virtual GP Life Assurance Access to Furthr - a Climate Action app Free Mortgage Advice and Eye Tests Perks at Work - access to thousands of retail discounts 5% Flex Fund to spend on the benefits you want most 26 days holiday Flexible bank holidays, giving you an additional 8 days which you can choose to take whenever you like Progressive leave policies with no qualifying service periods, including 26 weeks full pay if you have a new addition to your family Dedicated personal learning and home office budgets And more… Even better? You’ll have access to these benefits from day 1 when you join. |
| We want the best people We’re keen to meet people from all walks of life — our view is that the more inclusive we are, the better our work will be. We want to build teams which represent a variety of experiences, perspectives and skills, and we recognise talent on the basis of merit and potential. We understand some people may not apply for jobs unless they tick every box. But if you're excited about joining us and think you have some of what we're looking for, even if you're not 100% sure, we'd still love to hear from you. Find out more about working in Kaluza on our careers page and LinkedIn. You can also find our Applicant Data Protection Policy here. |
Kaluza number of job openings over time by month
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