| Location | France |
| Commitment | Permanent employee |
| Remote | See job post for details |
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Job Description
The IONITY Operations team is looking to hire a Field Service Engineer, to provide diagnostic and technical support during the servicing of our High Power Charging Stations. This person will be travelling to our HPC sites within a defined region as needed to perform maintenance, troubleshooting and repair issues at our HPC Stations that are already existing; knowledge of, and comfort with these types of facilities is a must. With a home office base available in Western France.
Responsibilities:
- Provide technical support in order to minimize system downtime
- Onsite root cause analysis, service, repair and maintenance actions
- Ordering and handling of spare parts for our HPC stations
- Debug systems and perform remote diagnostics on field failures by reviewing data logged
- Support in developing processes, documentation and diagnostic knowledge for standard service actions
- Recognize trends and patterns in field failures and feedback to the central team to drive improvements.
- Work with engineering and operation teams to ensure new issues are fully investigated and that countermeasures are in place.
- Professional certified electrician, additional certificates in the area of Environmental, Health and Safety are welcome
- Switching permit for medium voltage devices / transformers
- Appr. 2-3 years of professional experience as a Field service technician, ideally with a similar technical equipment
- The work will require travel, sometimes on short notice, and may require extended trips; a get-it-done mentality for all of the situations is expected.
- Availability for off-hours calls and work
- Technical degree in Electrics or equivalent
- Ability to work and communicate effectively with external service providers.
- Written and oral communications skills in English and French. Additional European languages a plus.
- Strong ability to be self-directed and work independently, with strong organization and documentation skills. ·
- Exceptional capacity for managing simultaneous activities and challenges. ·
- Skilled with common workplace and database software (MS Office)
- Ability to read and interpret mechanical drawings and electrical schematics
- Strong international team
- Be at the egde of High Power Charging in Europe
- Attractive salary package
- Technical Company Car
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