🚀 We are growing. Will you be part of our journey?

At Instagrid, we work together to make the world a little bit better. We have a strong, innovative product, a motivated team and a clear vision. What we are missing? YOU! To continue our success story, we are expanding our Sales Team.

As a Customer Success Manager (f/m/d) - Norddeutschland, you are an important contact point for our large key account customers and therefore the "face" of Instagrid. You will be responsible for all branches of a key account and ensure that users have a convincing and pleasing user experience and that the level of application spreads across all application areas. With your product know-how and experience, you are an important multiplier for our success with selected accounts. You will also contribute your creative ideas to identify new fields of application and make them known across your customer base. In close cooperation with the Key Account Manager, you are a key figure in our market success because customer satisfaction is your top priority.

Become part of our success story and take up the challenge by:

• Being responsible for rolling out negotiated framework agreements with major customers by ensuring that all of the customer's branches get a positive impression of our product portfolio
• Continuously expanding your network within the customers assigned to you and enable our customers to be successful with our solutions
• Using your creativity and enthusiasm to promote familiar and new applications across the various business units of our key accounts
• Bring the product closer to the user through your training and suggestions
• Make sure that your customers have all the information they need to make working with our products easy and that all questions are answered comprehensively
• Ensuring that the degree of utilization of our products is high and that our customers are able to benefit fully from them