Compensation Range: $105,000-140,000 base + 10% bonus

Location: Remote with occasional travel to Washington, D.C. and assigned customers, as needed.

About Us:

Inspiration Mobility is a company wholly committed to accelerating the electrification of transportation in North America to deliver rapid, cost-effective decarbonization. Inspiration provides tailored solutions that enable our customers and partners to achieve their business and sustainability goals as quickly as possible, with minimal risk. With the only EV-first Fleet Management Company (eFMCTM) and a turnkey developer of high-speed, commercial-grade charging infrastructure, Inspiration serves as a single partner to simplify fleet electrification - delivering best-in-class EV procurement and leasing, EV-first fleet management services, and comprehensive charging solutions.

To Learn More:

Listen to THIS podcast with our Founder & CEO Josh Green and Molly Wood, which does a great job of explaining where our business is today and how our mission advances the EV revolution. We’re proud to have been recently named as one of the “Best Places to Work” in the large business category by the Washington Business Journal, and that 100% of our Glassdoor reviews approve of how our CEO, Josh Green, leads our team.

Your Mission:

As a Customer Success Manager (CSM), you will be in a highly visible, external-facing role responsible for the growth and retention of assigned accounts. You will work closely with each customer to accelerate their adoption of electric vehicles (EVs) and electric infrastructure by serving as a trusted partner to each customer, working to expand their fleet of EVs, chargers, and the products / services needed to successfully operate their business.

Reporting to the Vice President, Customer Success, you will manage day-to-day interactions of customers within an assigned portfolio throughout the fleet and energy lifecycle to build strong relationships, deliver top-notch customer service, grow our mutual business together and proactively identify new opportunities for both our clients and for Inspiration. You will also play a foundational role in setting standards and building processes that scale as the business grows and customer requirements expand.

The Legacy You’ll Leave:

As a result of your time in this role, you were able to secure long-lasting and mutually beneficial partnerships with each of your assigned customers.You enabled us to scale more quickly and effectively by offering an outstanding customer experience and electrification journey. Your effectiveness, experience, and attention to detail resulted in delighted customers who became our trusted partners, promoters, and advocates. This led to an expanded footprint with each of your customers and generated new referrals and leads for us, which resulted in more revenue, more products sold and increased “stickiness” to Inspiration.

The added bonus? Your efforts in electrifying fleets made a substantial impact on combating climate change by reducing greenhouse gas emissions, paving the way for a decarbonized planet for future generations to enjoy.