The Company

Smart Electric Vehicle Charging Solutions. That’s the business we are in!

GreenFlux offers a cloud-based charge point management SaaS solution. This software platform enables Charge Point Operators (CPOs) and e-Mobility Service Providers (eMSPs) to successfully launch their respective businesses. With its offering, GreenFlux plays a pivotal role in facilitating the uptake of electric vehicles and the renewable energy revolution. To keep up with the rapid market and business expansion and to support the company’s dynamic growth, we are looking for new ambitious colleagues.

GreenFlux is part of DKV Mobility Group, a major European Mobility company, and we play a leading role in the transition towards sustainable mobility for our ‘own’ customers and those of the Group.

The job

We are looking for a Technical Support Engineer, who will help ensure our customers receive service above their expectations. As part of our Operations team, you'll deliver technical support to the GreenFlux cloud-based platform. In this role, you will act as an expert on our systems, products, and infrastructure to answer customer questions quickly and effectively. You collect feedback on bugs and improvements from customers and provide this feedback to our product- and development teams in a structured way. You know when to assign a ticket to our development team, keep track of all customer contact moments and follow up where needed. Since GreenFlux is a scale-up with a lot of growth potential, you will also be actively involved in the continuous improvement of our operational processes. You will become part of a team that works closely together, loves sharing knowledge and best practices, and has the drive to provide the customer with an exceptional experience together.