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Operations and Maintenance Specialist (copy)

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Job Description

About GoodLeap:

We provide friendly financing options for those who dream of living a more sustainable lifestyle and want to save money using modern technology. Our collective mission is to make a positive impact on the planet, build lasting relationships with our valued partners and customers, and deliver a tech-enabled financing experience that is simple, fast, and frictionless.


We are creating a financial ecosystem that connects billions of dollars of capital to millions of homeowners that want to convert their outdated houses into modern, smart, energy-efficient homes. By unlocking access to numerous products that help people achieve better sustainability, we are revolutionizing the home improvement industry and protecting our only planet.


As part of our world-positive initiative, we are also the official sponsor of GivePower – a foundation that uses solar-based solutions to power life’s basic needs for people in developing regions of the world.

If you have an unstoppable desire to make a meaningful impact on our planet, and help mission-driven businesses and consumers achieve a more sustainable future, join us.


Learn more about our perks and culture!

- Competitive pay

- Comprehensive benefits package


The Operations and Maintenance Specialist is responsible for maintaining GoodLeap’s portfolio of installed energy systems. In this role, the specialist will collaborate with customers, installers, and service providers to troubleshoot system issues and schedule service visits when needed. They will manage a pipeline of open service tickets and efficiently follow‐through to completion. The O&M organization will always keep the customer as the priority. Quick action and excellent communication are paramount to help preserve the customer experience during system downtime and/or required repairs.

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