Powering our sustainable future together

Mobility has given us freedom. Opportunity. Growth. It has defined our world. But it has come at a price. To create a sustainable future, we must transition away from fossil fuels; and embracing electric mobility is key to making this happen. That's why, over a decade ago, EVBox was founded to empower the EV revolution.

Today, that revolution is unstoppable. We’ve now entered the new era of mobility: one where electric vehicles have shifted from a niche technology to an agent of change in society. A disruptive force, no longer for the few, but for the many. It's time to take it mainstream.

In this new era, we must lay the foundations of an electric mobility network that's fit for mass electric vehicle adoption. That's why we are leading the charge with a complete ecosystem of solutions for forward-thinking businesses and drivers. To build a world where electric mobility is the new normal.

To get there, we need people from all walks of life who share our passion for creating a sustainable future. Join us to empower the global shift to electric mobility with our all-in-one EV charging solutions.

About the role

As a Senior Software Technical Writer, your will be responsible for creating and maintaining product documentation for the EVBox Everon software platform in collaboration with Product, Software and UX Design teams. We expect you will, together with the teams, efficiently translate our products into clear messaging for various user personas. Next to our software documentation, you will be generating easy-to-comprehend API documentation, thereby helping to make the move into EV-charging easier for those entering this fast-evolving, emission-free industry.

Main responsibilities:

• Collaborate with product managers, designers, development teams and after sales support teams to gather all relevant information to write and edit technical and non-technical documentation on the latest developments and concepts
• Coordinate and maintain Everon documentation, including Software guides and API documentation, providing up to date user guides for all audiences, including consumers, businesses and developers
• Support the design team in writing and / or reviewing copy for the various Everon user interfaces
• Advise on various systems to optimize our customer experience, including terminology, and tools
• Follow and contribute to team process for reviewing, removing, or adding new documentation

About you

Experience requirements

• Minimum of 5+ years of experience in software technical writing
• Experience with documenting APIs
• Native to near native English communication skills (additional languages are a plus)
• Experience and / or familiarity with the following systems: Confluence Server, Jira, Apigee
• Experience with HTML/CSS is a plus (not mandatory)
• Characteristics: self-starter, independent, proactive, interpersonal
• Great attention to detail (to quickly analyze and comprehend new or unfamiliar technical systems, software products, processes, and terminology)
• Able to function effectively working with a distributed team, comfortable in building relationships

What to expect from us

At EVBox, we believe that when people feel valued and rewarded, they can reach their full potential. That’s why we offer competitive salaries and review remuneration packages regularly to ensure that our pay always has a positive impact on performance. Furthermore, our benefits offering includes health and wellbeing, insurance benefits, retirement programs, as well as service awards—not to mention various social and recreational activities, some of which are location specific.

Globally, we offer the following benefits as standard:
WFH allowance for the days you work from home

• WFH budget to set up a home office
• Annual Personal Development budget to be spent on external courses/trainings
• Commuting allowance
• Leadership coaching and training
• Employee Assistance Program, where you can reach out anonymously to professionals who can help you with personal and/or work-related problems
• Online training courses offered (currently through Coursera)
• Support for mental health and wellbeing
• Company contribution to ClassPass subscription

At EVBox, we are committed to a non-discriminatory approach, providing equal opportunity for employment and advancement in all our teams and programs. We believe in an equitable, diverse, and inclusive workplace where all employees, no matter their gender, race, ethnicity, religion, national origin, age, sexual orientation or identity, education or disability, feel valued and respected. We respect and value diverse life experiences, heritages and ensure that all voices are heard. Where possible, we provide accommodations for people with disabilities to support your participation in all aspects of the recruitment process.

EVBox will retain your personal data collected through the application process for 1 year after the position is filled in case of rejection. You can request your data to be deleted at any time. Please read here how EVBox processes your personal data.