DroneDeploy logo

Product Support Associate (USA)

Get help on your job search

Need help in your climate job search? Dive deep into climate with Terra.do’s 12-week climate bootcamp course.

Terra.do has partnered with ClimateTechList to give ClimateTechList users a 15% discount for its flagship Climate Change: Learning for Action program.

Job Description

Role Overview

As a Product Support Associate, you are a front-line technical expert for customers using DroneDeploy’s drone flight, 360 capture, and mapping tools. You’ll own issues from intake to resolution—troubleshooting across mobile, web, and field workflows, and surfacing patterns that point to product or process improvements. Reporting to the Manager of Product Support, your work keeps customers productive on high-stakes projects and feeds real customer signals back into how we build and support the platform.

We champion diversity and encourage candidates of all backgrounds to apply—even if they don't meet every listed qualification. Share your distinctive strengths with us; we're keen to understand the unique perspectives you bring to the table.

ClimateTechList.com logo

DroneDeploy number of job openings over time by month

ClimateTechList is the web's largest aggregator of climate, clean tech, renewable energy & green jobs. Contact us if you'd like to use partner or use our current or historical jobs data in any way.

Apply to Job

👉 Please mention that you found the job on ClimateTechList, this helps us get more climate tech companies listed here, thanks!

Get a referral to DroneDeploy

If possible, try to get a warm intro/referral to DroneDeploy before applying! Do a LinkedIn search to see who you may know at the company. See this LinkedIn post from Steven for more details on this tactic.

All job openings from DroneDeploy

Join ClimateTechList Talent Collective

Want to be matched with companies directly? Apply to the talent collective.

Here's how it works:

  1. You submit an application

  2. We'll share your profile with climate tech companies potentially interested in chatting with you

  3. We'll reach out if there's a company interested in talking to you.

Join ClimateTechList Talent Collective

Want to be matched with companies directly? Apply to the talent collective.

Here's how it works:

  1. You submit an application

  2. We'll share your profile with climate tech companies potentially interested in chatting with you

  3. We'll reach out if there's a company interested in talking to you.