Saving the World! Help Wanted…

Budderfly is a fast-growth, private equity-backed energy management outsourcing company that is committed to reducing global carbon emissions for small to medium sized enterprises. We are the premier sustainability partner for businesses with repeatable footprints such as restaurant chains, assisted living facilities, retail franchises, and more. With zero upfront investment, Budderfly installs, monitors, and manages a combination of patented technologies, equipment upgrades, and proprietary energy software to help deliver complete energy saving solutions for our customers.

Ranked #2 in energy companies and #10 overall on the 2021 Inc. 5000 America’s Fastest-Growing Private Companies list.

We are an energetic and dedicated team working together to make a positive impact on the environment while providing an excellent customer experience. We are growing quickly and looking to add talented people who are passionate about making the world a better place!

Manager, Internal Process Audit

Budderfly is a business-class energy expense optimization tool for Commercial Enterprises. We deliver guaranteed energy savings, with no out-of-pocket costs to our customers through our unique Energy Efficiency-as-a-Service solution.

We provide all the technology, 100% of the investment in efficiency upgrades, and the expertise to deliver the most energy-efficient, highest savings solution without the project risks or the frustration of competing financial tradeoffs. We combine constant monitoring, maintenance, and upgrades such as LED lighting, superior HVAC, Budderfly IOT sensors, temperature and refrigeration controls, renewable energy sourcing, and more into an easy, one-stop solution.

In this role, we are seeking a talented individual for the position of Manager, Customer Management Process Auditing. The successful candidate will be primarily responsible for overseeing the process & best practice adherence within the Customer Management team.

Responsibilities:

• Create & implement processes to oversee/audit all aspects of the customer onboarding processes
• Identify and correct all data gaps or anomalies to prevent errors in invoice receipt, billing, incentive receipt, or customer installations
• Manage a team of auditors who can scale with rapid growth, provide agile attention to the most pressing issues
• Identify & execute process improvements based on consistent audit findings that will prevent future gaps and improve the overall customer experience

Qualifications: .

• Successful candidate will have 3-5 years of customer service/onboarding, bill processing, or general project coordination experience
• Experience managing a team, in the energy or utility industry is strongly preferred
• Understanding of utility billing, rate structures, and tariff's strongly preferred
• Strong problem-solving skills and ability to think creatively
• Demonstrated customer service skills with the ability to collaborate and partner across multiple teams and external vendors
• Proficient in MS Office Suite, especially Excel
• Ability to multi-task, in a fast-paced, ever-changing environment
• BS degree preferred

Salary Range: $72,000 - $78,000 / based on factors including level of experience, skillset, and qualifications.

Location: Shelton, CT

Compensation

$72,000—$78,000 USD

Compensation is based on factors including level of experience, skillset, qualifications, and location.

What We Offer:

• Career advancement opportunities in a fast-growing, supportive company environment
• Competitive pay
• Full benefits package including medical, dental, vison, 401K, life insurance, and disability insurance
• Opportunity to work as part of a team that values its members and works together to achieve positive change.

Budderfly is committed to providing equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status, and to affirmatively seek to advance the principles of equal employment opportunity.

We welcome all job seekers, including those with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career web page as a result of your disability.