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Incentive Specialist (Customer Onboarding Specialist)- Shelton, CT

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Job Description

Saving the World! Help Wanted…

Budderfly is a fast-growth, private equity-backed energy management outsourcing company that is committed to reducing global carbon emissions for small to medium sized enterprises. We are the premier sustainability partner for businesses with repeatable footprints such as restaurant chains, assisted living facilities, retail franchises, and more. With zero upfront investment, Budderfly installs, monitors, and manages a combination of patented technologies, equipment upgrades, and proprietary energy software to help deliver complete energy saving solutions for our customers.

Ranked #2 in energy companies and #10 overall on the 2021 Inc. 5000 America’s Fastest-Growing Private Companies list.

We are an energetic and dedicated team working together to make a positive impact on the environment while providing an excellent customer experience. We are growing quickly and looking to add talented people who are passionate about making the world a better place!

We are seeking a motivated individual to join our Incentive Management team as a Customer Onboarding Specialist. In this position, the successful applicant will be responsible for partnering directly with customers and their energy providers to transfer their utility services to Budderfly. This is an excellent opportunity for the right individual to join an established organization that is experiencing significant growth.

Responsibilities:

  • Identify opportunities by location for utilities incentives
  • Process all required documentation to complete incentive process
  • Follow-up on open items including preapproval documentation, open applications, and incentive collection
  • Work with Engineering team as needed to complete required supporting documentation
  • Coordinate closely with Operations team to ensure incentive work is progressing quickly to minimize equipment installation delays
  • Understand the portfolio of technologies we install to ensure maximum incentive return
  • Identify process improvements and work with the team to get them implemented
  • Ongoing research into utility programs in order to understand and manage their requirements

Qualifications:

  • Minimum High School education, Bachelor’s Degree a plus
  • Strong problem-solving skills
  • Demonstrated customer service skills with the ability to collaborate and work with multiple teams and vendors
  • Proficient in MS Office Suite, strong Excel skills
  • Ability to multi-task in a fast-paced environment
  • Ability to be flexible as we grow and change

Job Location: Shelton, CT: Hybrid work schedule.

Compensation

$60,000—$65,000 USD

Compensation is based on factors including level of experience, skillset, qualifications, and location.

What We Offer:

  • Career advancement opportunities in a fast-growing, supportive company environment
  • Competitive pay
  • Full benefits package including medical, dental, vison, 401K, life insurance, and disability insurance
  • Opportunity to work as part of a team that values its members and works together to achieve positive change.

Budderfly is committed to providing equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status, and to affirmatively seek to advance the principles of equal employment opportunity.

We welcome all job seekers, including those with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career web page as a result of your disability.

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