Summary

Field engineer technicians help develop, support, and maintain our next generation of “smart” farm machines and play a key role in enabling further product development. The primary role of this position is varied and could include any or all of the following: carry out in-field product feature testing, capturing field data, troubleshoot problems in the field, and provide support and communication that lead to short-term and long-term fixes to the equipment. Tasks include conducting test plans, collecting data, tracking issues and progress in fixing them, and communicating with customers, product managers, agronomists, and engineers on a regular basis. This is a short term, 6 month role from May-November 2024, primarily mid-west focused, 100% travel.

Responsibilities

• Carry out system and feature related hardware, software, and machine vision field tests of mechatronic farm machinery.
• Provide detailed documentation of testing execution and results.
• Provide in-field engineering support, including data collection, field testing, troubleshooting, diagnosing, resolving, and documenting all aspects of the products
• Provide an interface for Product Management, Agronomy and Engineering to understand the evolving needs of customers
• Perform hands-on set-up, maintenance, testing and customization in the field per engineering test requirements
• Track and manage recurring issues, from problem identification to resolution
• Suggest design alternatives and support development of new features and tools
• Transport and operate field test-related equipment as needed
• Assist with field data collection activities for projects when and where needed

Requirements

• Experience with agricultural equipment and working with large machinery in the field
• Excellent verbal and written communication skills
• Strong customer-facing skills & team-oriented mindset
• Willingness to travel extensively and provide hands-on support
• 2+ years in supporting, maintaining or operating agricultural equipment and precision farming systems
• Safe driving record and ability to operate company vehicles

Pluses

• * Familiarity with Linux, simple script programming and programming and scripting languages such as Python
• Experience in designing and executing design verification testing (DVT)
• * Safety training and certifications

Tools, equipment and vehicles are provided by the employer, and employer reimburses for all travel-related expenses.

While performing the duties of this job, the employee is regularly required to communicate verbally, including listening and speaking. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling and climbing, often outdoors in cold and hot ambient weather conditions. The employee must frequently lift and/or move items over 40 pounds and occasionally lift and/or move items over 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

This position is a full time temporary, non-exempt role and is not eligible for sponsorship or third party employment.

We are committed to building a diverse team and encourage applications from people of all backgrounds.