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Senior Operations Associate

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Job Description

About Beam:

  • Beam is Asia Pacific’s largest shared micromobility company, on a mission to turn little drives into better rides and make cities flow better for everyone.
  • Shared micromobility is one of the fastest-growing industries in the world, and we’re leading the way in Asia Pacific. We have established operations in Australia, New Zealand, South Korea, Thailand, Malaysia, Turkey, Japan and Indonesia.
  • In Australia & New Zealand, Beam has e-scooter and e-bike operations across more than 30 cities - including most state and territory capitals.
  • Here at Beam, we have gathered a team with a passion for innovation and technology. We tackle new challenges every day as a group of problem solvers, determined to make a positive impact on people’s lives and the future of the planet.

Job Description:

  • Lead, manage, and mentor a team of Operations Specialists as they run the day to day operations of WA markets.
  • Engage and manage key external stakeholders, including local councils and community groups, to ensure alignment with regional regulations and to foster strong community relationships.
  • Collaborate with Beam’s central operations team to develop and implement processes and strategies across your markets.
  • Collaborate with cross-functional teams to align operations with overall company objectives.
  • Oversee the Profit and Loss management for each market, ensuring optimal financial performance and accountability. Implement strategies to maximise revenue and control costs.
  • Monitor market performance, identify areas for improvement, and implement corrective actions.
  • Manage budgets and forecasts, control expenses and ensure financial targets are met.
  • Lead process improvement initiatives to enhance operational excellence and grow e-mobility in Western Australia.
  • Foster a culture of continuous improvement and innovation within the team.
  • Ensure compliance with legal and company standards in all operational activities.

Requirements

Qualifications

  • Bachelor’s degree
  • At least 3 years of experience in environments such as management consulting, finance, and fast growing startups
  • 1-2 years of experience managing people across multiple teams.

Skills and Experience

  • Strong communication and organisation skills; distilling and communicating information effectively to stakeholders and staff is a cornerstone of this position.
  • Strong analytical and problem-solving skills, with a data-driven approach to decision-making.
  • Excellent interpersonal skills, capable of building and maintaining strong relationships.
  • You are a do-er; You are not afraid to get into the weeds of operations, whether it’s jumping in the van, moving vehicles, working at our warehouse. Everyone is part of the Beam team.
  • Analytical mindset; you use data to support your decision making and bring sound business judgement
  • Self-starter with a can-do attitude; able to take initiative in a constantly changing work environment
  • Experience with creating and optimising processes
  • Strong Excel skills; relevant industry and SQL experience is a bonus

Benefits

  • Opportunity to make an impact to the world by transforming urban transportation.
  • Be part of a hyper-growth organization with plenty of opportunities to springboard your career.
  • Flexible and autonomous working environment with highly motivated and competent colleagues.

The Beam Group of Companies is an equal employment opportunity (EEO) organization. We are dedicated to providing an inclusive and diverse working environment where all are welcome regardless of race, language, religion, gender, nationality, age, disability or other divisive categorizations.

By submitting an application and/or confirming your candidacy, you acknowledge that you have read the Privacy Policy and consent to the Beam Group of Companies processing your data in accordance with the Privacy Policy. Please contact us if you change your mind at any time in relation to the consent you have provided.

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