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Service Integration & Management Lead

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Job Description

Anthesis is maturing rapidly and needs a resourceful, independent person to join an emerging IT Service Management function within a growing enterprise IT team. Anthesis’ requirements have now developed to the stage where a dedicated resource is required to manage the lifecycle of 3rd party services contracted and consumed by the IT Team and wider business. This role will involve working with vendors, enterprise architects, business analysts, business stakeholders, and the wider IT Team to ensure that understand business needs, analyze and document processes, and implement solutions that enhance efficiency and drive business growth.

This role will:

  • Manage the procurement, governance and lifecycle of external IT services
  • Improve value derived from external IT services through cost optimization and improved service delivery
  • Act as the central point of contact between the business, internal service delivery stakeholders, and third-party service providers
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