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Central Operations Manager, USA

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Job Description

Upway is hiring a Central Operations Manager for its US business.


This is a critical role for Upway’s next phase of growth in USA: from 50k to 1M E-Bikes refurbished per year, from 2 to 3 UpCenters in the US only.


The Central Operations Team’s will own and continuously improve key processes at the core of Upway’s business. Our mission is to help Local Teams scale operations at lightning speed to fuel our growth, while improving cost efficiency and meeting our very high quality standards.


You will oversee a wide range of customer-facing operations - from Logistics, Customer Support, Sales Operations, New Demand Models, Quality improvement as well as sourcing ebikes at scale.

You will work closely with Local Operations Teams and our Tech & Product Team.


The role is based in New York or Los Angeles, and you will travel frequently between these 2 locations at first.

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