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People Operations Partner

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Job Description

At Too Good To Go, we have an ambitious mission: to inspire and empower everyone to fight food waste together.

More than 1/3 of all food produced in the world is wasted. And that has a huge impact on the health of our planet. 10% of greenhouse gas emissions come from food waste and loss.

Through our marketplace app, we connect businesses that have unsold, surplus food, with consumers who can buy and enjoy it at ⅓ of retail value. We are a certified B Corporation with a mission to empower everyone to take action against food waste. Alongside our marketplace app, we create educational tools, explore new business solutions, and influence legislation to help reduce food waste.

We’re growing fast: Our community of 78 million registered users and 199,000 active partners across 17 countries, have together already saved 257 million meals from going to waste - avoiding almost 647,000 tonnes of CO2e!

Too Good To Go was named in FastCompany’s March 2022 list of the World's Most Innovative Companies, and was honoured to be included in TIME’s list of the 100 Most Influential Companies of 2022.

We’re looking for an exceptional People Operations Partner to join our superstar team at Too Good To Go.

This role can be based in several locations: New York, Chicago, Austin, Toronto or Montreal.

Your mission:

As we continue to grow, so does our need to ensure our teammates have the tools and support they need to thrive throughout their career in Too Good To Go.

We are therefore looking for a People Operations Partner to join our global People & Culture (P&C) team, to further improve and professionalise the way we organise and align our people processes globally and in North America.

You will become part of the North American People & Culture team and work closely with our global People Operations team , as we evolve to meet the requirements of a fast-paced business in high growth.

Reporting to the Associate Director of People & Culture, North America, you will divide your time between operational needs and longer-term development projects. Few days are the same, but overall your tasks would revolve around:

  • Further developing global and scalable people operations processes to support the annual employee life cycle and drive business value
  • Ensuring compliance in employee relations and data handling in North America
  • Driving implementation of people operations processes at North America group and country level, ensuring efficient governance of local payroll, employee handbook, insights and data
  • Partnering with the North America People & Culture Associate Director and US and Canada P&C teams to continuously improve the way we run our processes and supporting the teams on good practices
  • Managing relationships with key People & Culture vendors
  • Project managing or contributing to prioritised initiatives that help raise the bar on the people agenda in Too Good To Go
  • Supporting gathering EEOC data and co-ordinating with global DEI data gathering
  • Support updating employee handbooks in line with global policies and local legislation
  • Analyse employee listening results and monthly people reports & turnover data to support North America P&C Associate Director.
  • Support the implementation of new bonus models across North America

Your profile:

  • You have relevant experience within HR or organisational change, likely in an operational or consultant role. You like getting things done, but stay curious on ways to do things smarter.
  • You are experienced in employee relations and people operations processes in the US and Canada (preferably both).
  • You are motivated by exploring, learning and finding solutions, and take pride in implementing them with high attention to detail and deadlines.
  • You are a good communicator who understands what it takes to create crisp and clear messages, through slide decks, policy documents and in meetings.
  • You enjoy communicating and providing excellent service across geographies, cultures and to all levels of the organisation.
  • You know your way around spreadsheets, creating structure and insights from data.
  • You have more than a flair for IT, and strive to stay current with what goes on in the HR tech world.
  • You are a true organisational talent and can easily prioritise competing tasks. You love to switch constantly between administrative, people-oriented and creative work.
  • Your English skills are excellent, both written and spoken. French language skills are a plus.
  • If you have a specific field of expertise or particular interest beyond the list above, we would love to hear about it. Examples could be Compensation and Benefits, analytics, or workforce planning.

Our Values:

  • We Win Together
  • We Raise the Bar
  • We Keep It Simple
  • We Build A Legacy
  • We Care

What we offer:

  • A rare opportunity to work in a social impact company (and certified B Corporation!) where you can see real and tangible impact in your role.
  • Working alongside an international community of users, partners and 1,100+ colleagues across 17 countries that are on the same important mission.
  • Personal and professional development opportunities in a fast-paced scale-up environment.
  • An inclusive company culture where you can bring your authentic self to work.
  • A strong, values-driven team culture where we celebrate successes and socialise with colleagues that care to offer.


  • Enjoy hybrid working from our great offices and home, with work abroad opportunities
  • Extra parental leave and days off beyond local legislation and the option to take an extra week of unpaid leave
  • Comprehensive health insurance & benefits
  • Four weeks (20 days) vacation per year, and additional time off for illness and significant life events
  • The chance to travel for work
  • Regular social events like summer and winter parties.
  • Get to know our community with a monthly free Surprise Bag
  • Paid volunteer time through our Shareback volunteering programme
  • Women in the Workplace, P.R.I.D.E., People of Colour and Functionally Diverse Employee Resource Groups

How to apply:

  • We take recruitment very seriously, so please carefully read everything we have written above. Please also check our website and international media in order to get a good overview of Too Good To Go.
  • Submit your CV and Cover letter in English.
  • Please note that we only accept applications coming through our platform. No CV or Cover Letter will be accepted by email or LinkedIn direct messaging.

Job Ref: #LI-PB1

A Movement for Everyone
We want to inspire and empower everyone to fight food waste together. With that mission, it’s only natural that we want to build a diverse and inclusive team of highly capable individuals who are passionate about doing things in a better way. We strongly believe we all excel and are more creative when we’re allowed to be ourselves, and we’re committed to a culture where all of us belong.
We are an equal opportunity employer and all employment is decided on the basis of qualifications, merit and business need. If you need reasonable accommodation at any point in the application or interview process, please let us know.

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