Tesla logo

Virtual Service Advisor

NewDream.Org Climate Scholarship

Dream.Org logo

Looking to pivot into the green sector or elevate your career in climate and sustainability? Dream.Org introduces the Climate Tech Career Pathways Scholarship Fund, offering up to $3,500 for specialized trainings and certifications.

Applications close on March 8th, 2024, at 11:59 PM Pacific.

Job Description

At Tesla, our Virtual Service Advisors consistently create a seamless and industry-leading ownership experience. From the moment a customer raises a concern or request (schedules a service visit) the Virtual Service Advisor is responsible for managing customer appointments and communication across digital platforms. By listening to the customer's concern and preparing visits in advance, this role ensures that we efficiently manage repairs, remotely diagnose or educate our customers to prevent Service Visits entirely.

A Virtual Service Advisor is part of Tesla's remote front line and is a brand ambassador, supporting our mission to accelerate the world’s transition to sustainable energy. This position requires a high-level customer and employee interaction, so the ideal candidate will not only possess the technical acumen, but also the ability to provide a strong level of customer service. We’ve created one of the most innovative vehicles ever made, and you will help ensure an equally innovative service experience. To succeed at Tesla, you must be energetic, highly organized, and smart working. You should have a passion for the brand and the ability to create exceptional customer experiences.

Apply to Job

👉 Please mention that you found the job on ClimateTechList, this helps us get more climate tech companies listed here, thanks!

Get a referral to Tesla

If possible, try to get a warm intro/referral to Tesla before applying! Do a LinkedIn search to see who you may know at the company. See this LinkedIn post from Steven for more details on this tactic.

All job openings from Tesla

Join ClimateTechList Talent Collective

Want to be matched with companies directly? Apply to the talent collective.

Here's how it works:

  1. You submit an application

  2. We'll share your profile with climate tech companies potentially interested in chatting with you

  3. We'll reach out if there's a company interested in talking to you.

Join ClimateTechList Talent Collective

Want to be matched with companies directly? Apply to the talent collective.

Here's how it works:

  1. You submit an application

  2. We'll share your profile with climate tech companies potentially interested in chatting with you

  3. We'll reach out if there's a company interested in talking to you.