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Content Strategist, Product Knowledge

NewDream.Org Climate Scholarship

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Applications close on March 8th, 2024, at 11:59 PM Pacific.

Job Description

Tesla’s Product Knowledge team is responsible for ensuring that Tesla’s global employees, customers, and other stakeholders are knowledgeable about Tesla’s products and the ways in which they contribute to Tesla’s mission. Our team produces internal and external educational content about Tesla products. We also manage company-wide product updates, support events, and partner with technical and non-technical teams throughout the business on product messaging.

We pride ourselves on creating fun, engaging, accessible, learner-friendly content that models Tesla’s culture and results in employees and customers alike feeling confident in and connected to Tesla’s products. This educational content includes videos, vehicle user interface flows, mobile app flows, internal communications, reference guides, online courses, live instructor-led sessions, websites, and more. We cover our vehicles, their accessories, our solar and energy storage offerings, factories, robots, and the software and firmware that support them. We’re a small, highly visible team with a large and important body of work, as such, the pace is fast, and change is constant and we’re always juggling multiple projects.

The location of this role is flexible as long as you are near one of our major facilities in North America or Europe. Suitable locations include the San Francisco Bay Area, Los Angeles, Reno, Austin, Buffalo, Berlin, and Amsterdam.

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