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Business Operations Associate, North America Home Charging

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Job Description

The role is based in Palo Alto, California and will be part of the Home Charging Sales and Operations team.


Home Charging is a large (hundreds of millions of dollars in annual revenue) and fast-growing business unit within Tesla. We are actively expanding the program by introducing cutting edge products, expanding sales channels, and attracting non-Tesla electric vehicle owners.

We are looking for an Operations Associate to identify and implement opportunities to improve customer experience and education as well as Tesla efficiency. More specifically, you will work closely with teams like customer support, content and engineering to improve effectiveness and efficiency of customer support. An example project being designing and launching a troubleshooting wizard for our home charging products.

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