Solar Service Guys and Omnidian

Solar Service Guys (SSG), Australia’s largest dedicated solar service network, has been delivering industry-leading support across the full lifecycle of solar PV systems for over 17 years. Headquartered in Brisbane, SSG is known for its nationwide reach and expertise in design, monitoring, maintenance, and repair of solar systems for residential and commercial clients.

In 2025, SSG became part of Omnidian, a US-based, Series C tech-enabled service company that’s transforming clean energy asset management through innovation and customer-first solutions. Omnidian’s AI-powered performance assurance platform supports over 380,000 asset years of data and now extends its reach into the Australian market—further enhancing service capabilities through this strategic partnership. Together, we’re delivering cutting-edge support and unmatched customer experience to solar investors across the globe.

For more information about this exciting partnership, read Omnidian Announces Acquisition of Solar Service Guys, Accelerating Growth and Service Offerings in Australia

The Job

The Operations Support Officer plays a critical role in the coordination and delivery of field operations across multiple states. This position involves scheduling jobs, setting appointments, creating routes, customer communication, validation of technical documentation, inbound and outbound calls, and liaising technicians and other third-party service providers. This role ensures optimal service delivery through effective resource allocation, system accuracy, and cross-functional communication A role designed to incorporate shared responsibility, and operational consistency, the role ensures smooth service delivery while supporting broader business needs.