| Location | Remote |
| Salary | 40,000 - 51,750 USD, yearly |
| Commitment | Full-time |
| Role | Team Love |
| Remote | 🌴Remote allowed |
| First listed | In the last 54 months |
NewGet help on your job search
Need help in your climate job search? Dive deep into climate with Terra.do’s 12-week climate bootcamp course.
Terra.do has partnered with ClimateTechList to give ClimateTechList users a 15% discount for its flagship Climate Change: Learning for Action program.
Job Description
About Omnidian
Omnidian is building a more sustainable future for the planet. We assure that IoT-enabled distributed energy assets perform at their best through our passionate teams, our innovative technology, and by creating an amazing customer experience. We're a well-funded, growth-stage company offering the potential for enormous impact, both on our products and on the world.
We are headquartered in Seattle, but are open to remote location depending on role and if a candidate resides in a state we currently employ in.
The Job
The Customer Support Associate/Specialist will help Omnidian deliver a fantastic customer experience so that we can provide peace of mind to current homeowners and create a model for solar to become fully mainstream in America. We call that Solar Without Fear.
Why You'd Join
You're inspired to help solar go mainstream. You dream of working at a company that treats everyone with dignity and respect. You're tired of outdated management philosophies that view you as either a robot or a child. You are a passionate, talented, hardworking person who wants to get their foot in the door. You're looking for a next step that opens up years of opportunities and can change your career and your life. You're undervalued in your current role, and you know with a supportive team and growing company you can do great things.
Career Trajectory
Our customer and technical support team (aka Team Love) is our main internal talent pool at Omnidian. Since we mentor and invest in our employees and prioritize them for positions, joining this team gives you the chance to chart your own course. Here's are career track within customer support:
External hires:
-Associate
-Specialist
Internal Promotions:
-Sr Specialist
-Lead
-Sr Lead
-Manager
Additionally, over the last few years, our Team Love alums have joined the following teams:
-Technical Support (troubleshooting solar systems)
-Portfolio Operations (interacting with clients)
-Field Service Network (managing our nationwide service team)
-Commercial Operations (managing massive solar systems)
-Client Success (onboarding new clients)
-Financial Operations (getting our customers paid)
-Business Intelligence (designing efficient processes)
Apply to Job
👉 Please mention that you found the job on ClimateTechList, this helps us get more climate tech companies listed here, thanks!
Get a referral to Omnidian
If possible, try to get a warm intro/referral to Omnidian before applying! Do a LinkedIn search to see who you may know at the company. See this LinkedIn post from Steven for more details on this tactic.
Join ClimateTechList Talent Collective
Want to be matched with companies directly? Apply to the talent collective.
Here's how it works:
You submit an application
We'll share your profile with climate tech companies potentially interested in chatting with you
We'll reach out if there's a company interested in talking to you.
No spam. Unsubscribe any time.
Join ClimateTechList Talent Collective
Want to be matched with companies directly? Apply to the talent collective.
Here's how it works:
You submit an application
We'll share your profile with climate tech companies potentially interested in chatting with you
We'll reach out if there's a company interested in talking to you.