We are looking for a Sales Administrator to join our Sales group, as we scale up and drive digital and financial inclusion across our markets.

Imagine yourself as the conductor of an orchestra, bringing harmony to the symphony of sales. You'll be the maestro behind the scenes, wielding the baton of organization and ensuring every sales rep plays their part flawlessly.

This isn't your ordinary admin role. Here, you will be the strategic partner to our dynamic sales team, ensuring they close deals and exceed targets with laser focus.

Here's a glimpse into your day:

• You will be the go-to person for sales commissions, service issues, and logistics. Think of it as keeping the sales engine well-oiled and running smoothly.
• Meetings? You will orchestrate them like a maestro, ensuring smooth scheduling and flawless execution.
• Data is your friend! You will manage reports, identify cost-saving opportunities, and leave no stone unturned in maximizing efficiency.
• Our DSRs (Direct Sales Representatives) are your rockstars. You will be their support system, ensuring their demo phones are readily available and communication channels are open.

But that's not all! You will be the champion for our non-selling DSRs, keeping churn at bay through regular communication.

To thrive in this role, you'll need:

• A process-oriented mind - efficiency is your middle name!
• Interpersonal skills that would make a diplomat envious.
• Planning and organization skills that would put a chess grandmaster to shame.
• The ability to work under pressure and stay calm amidst the sales storm.
• Customer care skills

Experience and Education

At least 2 years' experience with preference given to those with exposure to CRM systems

Diploma and/or bachelor's degree in business administration, marketing or a related field.

Why M-KOPA?

At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility.

Join us in shaping the future of M-KOPA as we grow together. Explore more at m-kopa.com.

Recognized four times by the Financial Times as one Africa's fastest growing companies (2022, 2023, 2024 and 2025) and by TIME100 Most influential companies in the world 2023 and 2024 , we've served over 6 million customers, unlocking $1.5 billion in cumulative credit for the unbanked across Africa.

Important Notice

M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply.

M-KOPA explicitly prohibits the use of Forced or Child Labour and respects the rights of its employees to agree to terms and conditions of employment voluntarily, without coercion, and freely terminate their employment on appropriate notice. M-KOPA shall ensure that its Employees are of legal working age and shall comply with local laws for youth employment or student work, such as internships or apprenticeships.

M-KOPA does not collect/charge any money as a pre-employment or post-employment requirement. This means that we never ask for ‘recruitment fees’, ‘processing fees’, ‘interview fees’, or any other kind of money in exchange for offer letters or interviews at any time during the hiring process.

Applications for this position will be reviewed on a rolling basis. Shortlisting and interviews will take place at any stage during the recruitment process. We reserve the right to close the vacancy early if a suitable candidate is selected before the advertised closing date.

If your application is successful M-KOPA undertakes pre-employment background checks as part of its recruitment process, these include; criminal records, identification verification, academic qualifications, employment dates and employer references.