Leasing Representative

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Job Description

Who We Are

Culdesac Tempe is a mixed-use neighborhood development, which opened in 2023. The neighborhood features open space, shared courtyards, and 20+ retailers including the James Beard-nominated Cocina Chiwas. Culdesac is the co-developer and property manager. However, we call it Neighborhood Management because this so much more than just an apartment complex.

Learn more about our vision, our product, and how we are changing how people live, work, and move:

Watch An immersive look at life in our car-free neighborhood by Hard Reset

Read Living Car-free in Arizona, on Purpose and Happily by The New York Times

Read America's "First Car-Free Neighborhood" by Dwell

Watch Blueprint for Environmentally Friendly, Car-Free Living on PBS NewsHour

Listen to the conversation about designed environments to improve healthspan, mobility, and positive habits - Ryan Johnson and hall-of-fame basketball player Steve Nash on the Good Traffic podcast

We’re headquartered in Tempe, AZ and were founded in 2018. CEO Ryan Johnson was previously on the founding team of Opendoor and has been managing property since 2003. Our investors include Khosla Ventures (led OpenAI’s seed round), Lennar (#2 homebuilder in the US), Zigg Capital, and Y Combinator.

The Role

Culdesac is growing our team and looking for a full-time Leasing Representative at Culdesac Tempe to help with our mission, working from our Tempe neighborhood office during the week.

The Leasing Representative is responsible for generating leads, while providing exceptional customer service. Responsibilities include contacting leads and scheduling and coordinating tours of our neighborhood. You will also support onsite events to help generate new leads, ultimately assisting our company in attracting new residents.

The Requirements

While this list represents what we are ideally looking for, we encourage you to apply even if your resume includes strengths and experiences that don’t match everything listed here.

Experience with lead generation and experience attracting prospects and increasing their interest through nurturing and educating, with the ultimate goal of converting them into a resident. We expect most to need at least 1-2 years in the industry to gain this experience.

Experience in providing exceptional customer service while being able to diffuse difficult situations. Comfortable working independently, or as part of a team, as needed.

Experience with CRM software and experience in a property management environment is a plus.

Ability to make decisions quickly and work in a fast-paced environment.

Passion for understanding our brand and interest in sharing our brand with new prospects.

Willing to work on-site and able to lift, push and pull up to 25 pounds. Ability to walk for potentially extended periods of time and use stairs. Able to sit, stand, reach, bend, and stoop for extended periods of time. This role requires weekend and some evening hours.

Prioritizes a lifestyle leveraging public transportation, micromobility, and other alternatives to private cars.

Benefits & Perks

🏦 401k Savings - Menu of savings types through Guideline.

💰 Eligible for participation in performance-based commission plan in accordance with company policy.

Our Values

As sprawl became commonplace in our cities, we grew less connected to each other. We normalized hour-long commutes, even as private vehicle ownership became the largest source of carbon pollution. Cars and roads began to dictate development decisions and shape urban life. At Culdesac, we blend technology, real estate, and culture to reimagine daily living. Come help us make our residents happier, healthier, and more productive — both in the years they spend with us and in the moments they share together.

At Culdesac, we:

Work as a team

Be inclusive, drawing on the strengths of people who bring a different perspective.

Find ways to work together that overcome disciplinary and geographic separations.

Act from ownership

Be output oriented. When we see a problem, we roll up our sleeves and fix it.

Don’t let blockers stop you from seeing your work through to the end.

Rule 0, then iterate

Don’t start from scratch: learn from our own and others’ previous attempts.

Before mass private car ownership, all cities were models of walkability. We learn from the designs of the past and make them beautiful and relevant to today.

Then, we learn from our own designs to continually improve.

Design for humans

Ask people for feedback and observe behavior. Only users know if we’re creating value for them.

Human paradoxes and contradictions are our opportunity to create joy.

Respect the limits of what we can know and plan. In the complex organism of a city, emergent behavior rules.

Create and capture value

Focus on what our residents value: profitability is essential for sustainability and allows us to scale.

Great places create positive externalities for ourselves and our neighbors, unlike the negative externalities of cars.

We build value by executing on the fundamentals and excelling at mobility, community, and open space.

Next Steps

If you think Culdesac might be a good fit, we encourage you to apply! If we move forward, here's our typical process:

1. A 15-minute call with our recruiter to understand your background and cover logistics and expectations.

2. A 30-minute onsite interview with our Community Manager to discuss your leasing, sales, and customer service experience.

3. A 30-minute onsite interview with our Assistant Community Manager to walk through company scenarios and share upcoming project needs.

4. A 30-minute video call with our People Team to explore how you align with Culdesac’s mission, vision, and culture.

At each step, we leave time for you to ask us questions. We look forward to hearing from you!

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