| Location | Sydney, NSW |
| Commitment | Full Time, Permanent |
| Role | Customer Support |
| Remote | 🏢🌴Hybrid |
| First listed | In the last 1 month |
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Job Description
About Brighte
Our mission is to make consumer energy resources (CER) affordable and accessible for everyone.
Brighte is building the platform to enable and accelerate the energy transition by making it affordable, easy and less risky to buy and sell energy equipment.
Our founder and CEO, Katherine McConnell, has been awarded Telstra Businesswoman of the year in 2020 as well as winning the Sustainability Crusader award at B&T's 2023 Women Leading Tech Awards. She is a passionate and humble leader who has a human first approach to business.
As a business in 2025, we have been named a AFR Sustainability Leader within the Banking and Finance category and won the inaugural Sustainability Award at the Affies in 2024!
About the Role
The Customer Support Manager, takes ownership of Brighte's end‑to‑end contact centre performance. They help to energise a distributed team, lift service outcomes, and build a culture of empathy and excellence. The role focus is to ensure every customer, including those in vulnerable or financial hardship situations, feels genuinely supported.
Lead a high‑performing team. Shape exceptional customer experiences. Drive meaningful impact.
Brighte number of job openings over time by month
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